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Emails Being Sent to CC Address

Posted: 12 Mar 2015 13:27
by twstevens
Hi Not sure of this is a bug

Setup
EFA is filting emails for Domain abc.com, abc.co.uk, doe.com Etc

An external email comes in from joe.blogs@bloggs.com. to john.doe@doe.com. but joe bloggs also CC'd in john.smith@smith.com. and sent the email to john.hancock@hancock.com.

john.doe gets the email but we have noticed emails getting stuck in the postfix que to john.smith and john.hancock and when we look at them we can see the email that was sent

These two domains hancock.com and smith.com are not on our EFA

Why is the EFA trying to send the emails to them?

Re: Emails Being Sent to CC Address

Posted: 13 Mar 2015 00:58
by shawniverson
What does the email that EFA is trying to send to these users look like?

Re: Emails Being Sent to CC Address

Posted: 13 Mar 2015 13:39
by twstevens
Thanks,

The Message looks like the same message that the recipient Receive including any Attachments


For Example
John,
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
x
x
x
x
x

Any problems then please let me know.



Kind Regards,
For and on behalf of
xxxxxxxxxxx

Re: Emails Being Sent to CC Address

Posted: 13 Mar 2015 23:25
by shawniverson
This is very bizzare as the system should ignore CCs.

I just sent a CC address from outside my domain into it and it did not try to relay or send an email to the CC address...

Re: Emails Being Sent to CC Address

Posted: 16 Mar 2015 09:36
by twstevens
Thanks,

what about the To: Field?

I've just see one.