Page 1 of 1
view content of allowed messages
Posted: 27 Dec 2019 16:36
by cryptz
I have efa 4 running at my house in a home lab but i do receive email for my personal domains. sometimes I perform maintenance on my storage server and as a result take my mailserver down. It looks like out of the box I cannot view message body of allowed messages in EFA. Is this configurable? I would like to read messages in the admin portal if possible.
At the moment my email servers are offline and i see messages in efa that I would love to be able to read but cannot =)
Re: view content of allowed messages
Posted: 27 Dec 2019 23:56
by cryptz
so just wanted to say i am home now and see its possible to view the message. is it blocked if you are remote? i am fairly confident the link to the file was not present when i was on the wan side.
Re: view content of allowed messages
Posted: 28 Dec 2019 15:10
by shawniverson
Should be able to see it anywhere you have GUI access.
Re: view content of allowed messages
Posted: 30 Dec 2019 04:50
by pdwalker
examine the url carefully. Is it available externally? Is it blocked by your home firewall?
Re: view content of allowed messages
Posted: 30 Dec 2019 14:51
by cryptz
the url is accessible remotely, i dont believe the link was displayed.
I am reviewing the efa appliance now, the links are present, even now when i am remote. Taking a step back, when i initially reported the issue my exchange server was down because i was patching the storage array.
Is it possible that a message that is deemed clean, but not able to be delivered because the destination server is down (ie queued) doesnt show up with a message path?
I believe the "path to message" field was unpopulated in that scenario.
Re: view content of allowed messages
Posted: 31 Dec 2019 05:15
by pdwalker
I don't have enough information to debug your problem.
Simply put - if you can view the message internally, then you should be able to view the message externally - unless the request to pull the message view is using a non external url.