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How do I mark an email as SPAM if I am the admin not the recipient?

Posted: 11 May 2016 11:14
by ovizii
So I am working o na fresh install of EFA, I see an email went through as clean, the score was 3.94 but I know its SPAM as it was sent to a bogus email address. EFA forwarded it and it bounced back as " Recipient address rejected"

Question 1: Did EFA now generate a bounce message or did it just drop the issue?

Question 2: How do I mark this message as SPAM without blacklisting anything?
I tried opening the mail within EFA, then at the bottom I selected: SA learn as SPAM - does that do the trick?

Question 3: What does SA Learn as SPAM+Report do? Where does it report to?

Re: How do I mark an email as SPAM if I am the admin not the recipient?

Posted: 14 May 2016 15:43
by shawniverson
ovizii wrote:So I am working o na fresh install of EFA, I see an email went through as clean, the score was 3.94 but I know its SPAM as it was sent to a bogus email address. EFA forwarded it and it bounced back as " Recipient address rejected"

Question 1: Did EFA now generate a bounce message or did it just drop the issue?

Question 2: How do I mark this message as SPAM without blacklisting anything?
I tried opening the mail within EFA, then at the bottom I selected: SA learn as SPAM - does that do the trick?

Question 3: What does SA Learn as SPAM+Report do? Where does it report to?
Answer 1: By default, bounce messages are disabled

Answer 2: That trains the Bayesian filter. You will need a lot (I mean a lot) of spam emails for this to be effective.

Answer 3: The report goes to the SA team.