How do I mark an email as SPAM if I am the admin not the recipient?

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ovizii
Posts: 463
Joined: 11 May 2016 08:08

How do I mark an email as SPAM if I am the admin not the recipient?

Post by ovizii »

So I am working o na fresh install of EFA, I see an email went through as clean, the score was 3.94 but I know its SPAM as it was sent to a bogus email address. EFA forwarded it and it bounced back as " Recipient address rejected"

Question 1: Did EFA now generate a bounce message or did it just drop the issue?

Question 2: How do I mark this message as SPAM without blacklisting anything?
I tried opening the mail within EFA, then at the bottom I selected: SA learn as SPAM - does that do the trick?

Question 3: What does SA Learn as SPAM+Report do? Where does it report to?
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shawniverson
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Location: Indianapolis, Indiana USA
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Re: How do I mark an email as SPAM if I am the admin not the recipient?

Post by shawniverson »

ovizii wrote:So I am working o na fresh install of EFA, I see an email went through as clean, the score was 3.94 but I know its SPAM as it was sent to a bogus email address. EFA forwarded it and it bounced back as " Recipient address rejected"

Question 1: Did EFA now generate a bounce message or did it just drop the issue?

Question 2: How do I mark this message as SPAM without blacklisting anything?
I tried opening the mail within EFA, then at the bottom I selected: SA learn as SPAM - does that do the trick?

Question 3: What does SA Learn as SPAM+Report do? Where does it report to?
Answer 1: By default, bounce messages are disabled

Answer 2: That trains the Bayesian filter. You will need a lot (I mean a lot) of spam emails for this to be effective.

Answer 3: The report goes to the SA team.
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