EFA Mailserver stopped working!

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cphillips
Posts: 27
Joined: 12 Nov 2016 20:16

EFA Mailserver stopped working!

Post by cphillips »

All,

I've built a physical EFA Mailserver for a client. It was working great and I could access the MailScanner web interface just fine. I could see messages flowing into it and being passed to the Exchange Server.

All of a sudden I now can't login to the MailScanner interface (via the web) and it is not receiving any messages (I am doing a "tail -f /var/log/maillog")

I've had to send all mail direct to the Exchange Server whilst I fix this. I can't see any errors in the logs. I can however see a stuck message in the outbound queue (even though the users aren't using EFA to send outgoing mail!) The message is "connection timed out on port 25 to contact.rubbersole.co.uk". I've tried to flush this message using "postqueue -f" and this has made no difference, nor has a reboot.

Any ideas please? I need to get this back online!

I've also just tried to send a mail from the SSH shell of the EFA box to my email (external) and that has not arrived...

Regards
Colin
cphillips
Posts: 27
Joined: 12 Nov 2016 20:16

Re: EFA Mailserver stopped working!

Post by cphillips »

I've got it up and working again.

I installed Webmin, flushed the queue to get rid of the stuck message. I also restarted the MailScanner service. Doing these tasks seem to have brought it back to life!

Regards
Colin
wilbourne
Posts: 52
Joined: 22 Sep 2016 09:04

Re: EFA Mailserver stopped working!

Post by wilbourne »

On your exchange do you have configure a connector to receive mail from efa server?
cphillips
Posts: 27
Joined: 12 Nov 2016 20:16

Re: EFA Mailserver stopped working!

Post by cphillips »

wilbourne wrote:On your exchange do you have configure a connector to receive mail from efa server?
Hi wilbourne,

Yes, on the Exchange box you need to tell it to allow email to be received from the IP address of the EFA mail server/appliance. Once that's configured mail should start flowing to your Exchange server.

I've also integrated my setup with Active Directory and it works well (this is only a server for 4 users so I did the config/user setup manually!).

Regards
Colin
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