Spam not delivered emails

Justin · Post by **Justin** » 16 Jul 2015 09:34

Hi everyone,

I'm having the following issue
{Spam not delivered} email are not send anymore but it is enable in the efa-config.
I tried disabling it and after that enabling it, but it does not work either.

I have disabled the Fraud Detection option lately, but i don't know if that's the issue in this case?

Please help me out.

Kind regards,
Justin

DaN · Post by **DaN** » 16 Jul 2015 11:28

Hi

Which E.F.A. version do you use?

Do you have reload/restarted service(s) (service MailScanner reload) /vm after reenabling the option in the efa-config?

/var/EFA/lib/EFA-Configure/func_askspam
#76: sed -i "/^Spam Actions =/ c\Spam Actions = $DELIVERSPAM $SPAMNOTIFY" /etc/MailScanner/MailScanner.conf

Maybe

Code: Select all

service MailScanner restart

helps?

Justin · Post by **Justin** » 16 Jul 2015 12:10

DaN wrote:Hi

Which E.F.A. version do you use?

Do you have reload/restarted service(s) (service MailScanner reload) /vm after reenabling the option in the efa-config?

/var/EFA/lib/EFA-Configure/func_askspam
#76: sed -i "/^Spam Actions =/ c\Spam Actions = $DELIVERSPAM $SPAMNOTIFY" /etc/MailScanner/MailScanner.conf

Maybe
Code: Select all
service MailScanner restart
helps?

Hi,

I'm using 3.0.0.8
I have restarted the whole VM and that does not help either.

I can not restart it once more at the moment since it's and Live environment.

I don't know for sure, but it stopped working after changing Fraud Detection to Off in the configuration

Justin · Post by **Justin** » 17 Jul 2015 09:28

Anyone?
I really need the notifications.

I did the following but don't know if it affected this:
- Translated everything to Dutch
- Turned of the Fraud message info

DaN · Post by **DaN** » 17 Jul 2015 14:34

I would go back step by step. Don't change to much on a day. Maybe take a snapshot step by step and go back to an old snapshot. But first check the logfiles...

It's hot in hear.

Justin · Post by **Justin** » 20 Jul 2015 07:03

DaN wrote:I would go back step by step. Don't change to much on a day. Maybe take a snapshot step by step and go back to an old snapshot. But first check the logfiles...

It's hot in hear.

Where can i find the MailScanner logfiles? Or does another Service send these mails.
I will try to rollback

DaN · Post by **DaN** » 20 Jul 2015 07:05

Logs:
viewtopic.php?f=15&t=1121

Justin · Post by **Justin** » 21 Jul 2015 07:40

DaN wrote:Logs:
viewtopic.php?f=15&t=1121

I have checked the logs, and found this in the maillog:

Spam Checks: Found 1 spam messages
Spam Actions: Notify ***@***.***
fatal: postmaster(89): No recipient addresses found in message header

How can i fix this? This issue appears with every message as far as I can find

DaN · Post by **DaN** » 21 Jul 2015 09:07

Did you see
viewtopic.php?t=987?
/etc/MailScanner/MailScanner.conf

Code: Select all

Spam Actions = store custom(spam)
High Scoring Spam Actions = store

Maybe this helps?

Justin · Post by **Justin** » 21 Jul 2015 09:50

DaN wrote:Did you see
viewtopic.php?t=987?
/etc/MailScanner/MailScanner.conf
Code: Select all
Spam Actions = store custom(spam)
High Scoring Spam Actions = store
Maybe this helps?

My english is'nt that great, and sadly enough i don't have a clue what they are talking about

DaN · Post by **DaN** » 21 Jul 2015 09:53

Join the club!
Could it be that you have the same probleme as arazim1284?
viewtopic.php?t=987

Check /etc/MailScanner/MailScanner.conf for this options:
Spam Actions = store custom(spam)
High Scoring Spam Actions = store

Do you have the same configuration?

Justin · Post by **Justin** » 21 Jul 2015 10:13

DaN wrote:Join the club!
Could it be that you have the same probleme as arazim1284?
viewtopic.php?t=987

Check /etc/MailScanner/MailScanner.conf for this options:
Spam Actions = store custom(spam)
High Scoring Spam Actions = store

Do you have the same configuration?

This is what i have:
Spam Actions = store custom(spam)
High Scoring Spam Actions = store

Justin · Post by **Justin** » 22 Jul 2015 11:22

Can someone please help me? This is a big problem for me.

DaN · Post by **DaN** » 22 Jul 2015 13:47

Justin wrote: I did the following but don't know if it affected this:
- Translated everything to Dutch
- Turned of the Fraud message info

If it's not

Spam Actions = store custom(spam)
High Scoring Spam Actions = store

...
What did you translate "everything"?

Make a new VM, copy file by file, which is translated, or compare the files. You would see the differences. (notepad++ + http://sourceforge.net/projects/npp-compare/)
Couldn't you check the old configuration from a backup?

Code: Select all

fatal: postmaster(89): No recipient addresses found in message header

Is this a mail from a web contact form from a web site?

Justin · Post by **Justin** » 22 Jul 2015 13:57

DaN wrote:
Justin wrote: I did the following but don't know if it affected this:
- Translated everything to Dutch
- Turned of the Fraud message info
If it's not
Spam Actions = store custom(spam)
High Scoring Spam Actions = store
...
What did you translate "everything"?

Make a new VM, copy file by file, which is translated, or compare the files. You would see the differences. (notepad++ + http://sourceforge.net/projects/npp-compare/)
Couldn't you check the old configuration from a backup?
Code: Select all
fatal: postmaster(89): No recipient addresses found in message header
Is this a mail from a web contact form from a web site?

Hi DaN,

This is directly from someone to one of our customers.
I have translated most of the text lines but kept the original. In /etc/MailScanner/reports/en/

I will try to revert this, since i don't believe the "Highlight Phishing Fraud No" option breaks this.

DaN · Post by **DaN** » 22 Jul 2015 14:13

Did you know, that you can create
/etc/MailScanner/reports/nl/
and use the files from
https://github.com/MailScanner/v4/tree/ ... tc/reports
?

You can change MailScanner.conf, search for "language"

Justin · Post by **Justin** » 22 Jul 2015 14:59

DaN wrote:Did you know, that you can create
/etc/MailScanner/reports/nl/
and use the files from
https://github.com/MailScanner/v4/tree/ ... tc/reports
?

You can change MailScanner.conf, search for "language"

Oh wow, i did not see that haha.
Thank you! I will check this out once i'm done testing.

EDIT: Someone deleted all the NL text and added their website.....

DaN · Post by **DaN** » 23 Jul 2015 06:23

https://github.com/MailScanner/v4/blob/ ... essage.txt

The messages i've checkt, seems to be ok!?

Justin · Post by **Justin** » 23 Jul 2015 06:49

DaN wrote:https://github.com/MailScanner/v4/blob/ ... essage.txt

The messages i've checkt, seems to be ok!?

It works

I have replaced it with the original English text, and it sends the " Spam not delivered" mail again.

One more question:
Where do i set the Language in Mailscanner?
I now have a folder "en" and "nl"

DaN · Post by **DaN** » 23 Jul 2015 06:54

DaN wrote: [...]
You can change MailScanner.conf, search for "language"

Did you try this?

Code: Select all

%report-dir% = /etc/MailScanner/reports/nl

Justin · Post by **Justin** » 23 Jul 2015 08:01

DaN wrote:
DaN wrote: [...]
You can change MailScanner.conf, search for "language"
Did you try this?
Code: Select all
%report-dir% = /etc/MailScanner/reports/nl

Found it! Thank you.

I will check it for a few days, and report back

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