eFa V4 to V5 - Increased Spam being blocked

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vimtoenergydrinker
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Joined: 03 Jun 2024 09:17

eFa V4 to V5 - Increased Spam being blocked

Post by vimtoenergydrinker »

Hi,

We've recently migrated to eFa V5 using the migration guide from eFa V4 and we've noticed an uptick in emails getting logged as spam. We'd normally get like ~5 emails a day in spam but we are now getting upwards of ~40

If we've done a backup and restore my thoughts would be that the spam filtering through would be the same. So I was wondering if there would be any other reason for this increase?

Thanks in advance for any help
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shawniverson
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Location: Indianapolis, Indiana USA
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Re: eFa V4 to V5 - Increased Spam being blocked

Post by shawniverson »

Are the emails being blocked actually spam?

eFa5 includes SpamAssassin 4.0, which may explain the increase in flagged emails. I would expect it to be performing better than previous versions of eFa.
vimtoenergydrinker
Posts: 3
Joined: 03 Jun 2024 09:17

Re: eFa V4 to V5 - Increased Spam being blocked

Post by vimtoenergydrinker »

For the most part is is spam. So that part is a non-issue

We are however noticing an increase in automatic reply emails with no sender going into spam, then needing release before being sent.

Is this to be expected or not?
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shawniverson
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Location: Indianapolis, Indiana USA
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Re: eFa V4 to V5 - Increased Spam being blocked

Post by shawniverson »

Automatic replies with no sender are tricky. These tend to come from mailer-daemons when emails bounce (soft-fail or perm-fail) from MTAs. MailScanner tries to detect them with a watermark in the header, but oftentimes that gets stripped out. If you are having trouble with this, you can try changing the following setting in /etc/MailScanner/MailScanner.conf:

Code: Select all

Check Watermarks With No Sender = no

Code: Select all

sudo systemctl restart mailscanner
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