efa-project.org

When I go to the IP address of my EFA system, I get the prompt for username and password. The 2 Linux accounts I have on the system (root and my personal account) do not work. Is there a separate username for MailWatch?

Should be your personal account...

Are you able to secure shell into the system with your personal account?

Yes, I can SSH into my personal account.

When I try MAilWatch with my personal creds, I get the error: Could not search

Are you using LDAP in MailWatch? You may want to turn it off if you are to troubleshoot...

That was it. I had 636 for the LDAP port. I changed it to 389 and it worked.

How do I set my account to be the admin of MailWatch so that I can see all mail traffic, like admin was in ESVA?

Question....does your LDAP happen to have an account with the same name as the one you set up during EFA-Init?

I have 3 accounts on the EFA box: root, my account, and another SysAdmin account. The other SysAdmin did the EFA-Init, he said he used his account in the EFA-Init. My account and his account exist in LDAP, root does not. I turned off LDAP in the conf.php file, and I cannot log into MailWatch with any of those 3 accounts.

Ok.

Let's create another admin for mailwatch so that you can get in....

Look in /etc/EFA-Config...

Find the MAILWATCHSQLPWD and copy it
Where <MAILWATCHSQLPWD> is your mailwatch sql password and <SOMEPASSWORD> is a password of your choosing without the < >.

Then log in as tempadmin. You should be able to see the other accounts and be able to reset passwords, etc.

I actually blew the server away and started from scratch and I'm able to access it now. I think I didn't have the right creds that were setup in the original server. Thanks for your help, anyway. Keep up the great work!

I update EFA to 3.0.0.2 and I now get this error in the MailWatch GUI:

MailScanner: YES 3 children
Postfix: YES 1 proc(s)
Load Average:
1.82 2.17 1.59
Please verify read permissions on /var/spool/postfix/hold and /var/spool/postfix/incoming

The permissions for these 2 directories are set to 700, same as my ESVA box. I tried changing it to 740, and the errors didn't go away.
Any idea??

The 3.0.0.2 update runs a yum update.

Can you tell me what version of postfix you are on?

Verify the following owners on the hold and incoming directories:

drwxr-x---. 2 postfix apache 20480 Feb 20 14:01 hold
drwxr-x---. 2 postfix apache 12288 Feb 20 14:01 incoming

shawniverson wrote:The 3.0.0.2 update runs a yum update.

Can you tell me what version of postfix you are on?

Code: Select all

rpm -qa | grep postfix

postfix-2.6.6-6.el6_5.x86_64

shawniverson wrote:Verify the following owners on the hold and incoming directories:

drwxr-x---. 2 postfix apache 20480 Feb 20 14:01 hold
drwxr-x---. 2 postfix apache 12288 Feb 20 14:01 incoming

I changed permissions to what you listed:

drwxr-x---. 2 postfix root 4096 Feb 20 14:04 hold
drwxr-x---. 2 postfix root 4096 Feb 20 14:04 incoming

The owner is postfix:root, not postfix:apache like you have though. Should this be changed?

Yep, that's the problem. Postfix has updated and reset permissions.

Opening an urgent bug for this to fix quickly.

Yes, please change the ownership to postfix:apache

OK, I made the change and the error went away.