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TNEF Archives

Posted: 19 Feb 2021 15:10
by sharktech
Hi

A lot more customers emails are coming through with winmail.dat instead of the attachments. From what i can work out they would need to disable TNEF but asking them to change things on their end isn't that easy lol

Can EFA expand the dat file and relay the message with the proper attachments?

Thanks

Re: TNEF Archives

Posted: 19 Feb 2021 20:24
by shawniverson
Yes it can, check out Expand TNEF in /etc/MailScanner/MailScanner.conf

Re: TNEF Archives

Posted: 24 Feb 2021 09:46
by sharktech
Thanks Very much, might be worth adding to the shell menu as it looks like 365 has tnef enabled on sending as default.

Thanks

Re: TNEF Archives

Posted: 24 Feb 2021 09:49
by sharktech
Hi Shawn

Just checked the conf and its already enabled with replace as the option but its not replacing the dat file in most emails.

Thanks

Re: TNEF Archives

Posted: 24 Feb 2021 12:36
by shawniverson
So, when you say most, it is working some of the time, but not most of the time, correct?

Re: TNEF Archives

Posted: 24 Feb 2021 12:48
by sharktech
Looks like it yes. sometimes the attachments come through other times is passes the dat file even though its expanded it.

I have changed to add for now instead of replace to see if it helps and will let you know asap. i can share some logs with you directly aswell if you like

Thanks