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Forwarding rule to external address and change of sender address

Posted: 29 Oct 2018 06:49
by dwmp
Hello,

I have another question: we need the following process:
incoming mail sent to a specific mail address should be sent to a mailbox on our mail server. In addition such emails shall also be forwarded to an external mail-address automatically (e.g. mails to test@companyname.com should automatically be forwarded to 123@externaldomain.com).
I can setup this scenario with our mail server, the problem is:
our mail server cannot change the sender address => it tries to send emails with the sender address of the origin sender => mails are being blocked because of SPF failure.
So my question is: can I configure something like a forwarding rule in EFA, that emails sent to a specific address are automatically forwarded to an external address AND the sender address is changed to one within our domain?
That would be very helpful.
Thanks

BR
dwmp

Re: Forwarding rule to external address and change of sender address

Posted: 30 Oct 2018 06:09
by pdwalker
This feature is not a feature of EFA, but rather your mail server.

What mail server do you use?

Re: Forwarding rule to external address and change of sender address

Posted: 30 Oct 2018 09:36
by dwmp
That's what I feared, thanks anyway.
We have Exchange. But there is no option to change the sender address (at least not in our environment).

Thanks.

Re: Forwarding rule to external address and change of sender address

Posted: 31 Oct 2018 11:19
by pdwalker
Actually, that should be possible. I'll investigate.

There may be a few ways this may be done:

1/ you can allow the exchange user Y to "send as X", thus the email from user Y will have an address of X - manual process though.

2/ possibly the transport rules in exchange server may allow rewriting? Needs verification

3/ If you use EFA to send out your mail from Exchange server, then it should be possible to create a rule under postfix to rewrite the outgoing mail for that user - almost certainly can be done, just need to work out how to do it.

A few more questions:

a/ What version of exchange are you using?

b/ Do all emails from user Y have to be rewritten to user X? Under what circumstances should an address be rewritten? It's kinda important to know how to write the rule.

There's still hope!