Release: error code 75 returned from Sendmail

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doggy101
Posts: 36
Joined: 21 May 2013 20:07

Release: error code 75 returned from Sendmail

Post by doggy101 » 19 Mar 2018 18:04

Dear fellow users,

today one of my customers tried to release a quarantine message and got a similar error:

Release: error code 75 returned from Sendmail: sendmail: fatal: xxxx@xxx.nl(48): Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=48: malformed input
Error Messages: Y

what's wrong here?

G3 Support
Posts: 7
Joined: 13 Mar 2014 12:31

Re: Release: error code 75 returned from Sendmail

Post by G3 Support » 12 Apr 2018 15:09

I have the exact same error currently, need a fix

Heimir
Posts: 12
Joined: 25 Mar 2015 14:48

Re: Release: error code 75 returned from Sendmail

Post by Heimir » 12 Apr 2018 15:59

We have the same problem.

Release: error code 75 returned from Sendmail: sendmail: fatal: xxx@xxxxx.xxx(48): Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=48: malformed input

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shawniverson
Posts: 2570
Joined: 13 Jan 2014 23:30
Location: Rushville, Indiana, USA
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Re: Release: error code 75 returned from Sendmail

Post by shawniverson » 12 Apr 2018 21:57

Is this happening from the GUI, or the release link in the email?
Version 3.0.2.6 released! Update now to keep your eFa secure!

dwagner
Posts: 3
Joined: 20 Apr 2018 20:26

Re: Release: error code 75 returned from Sendmail

Post by dwagner » 20 Apr 2018 20:30

Hey, just wanted to chime in here and say that we are having the same issue!

Yes, it is from the WebUI.

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shawniverson
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Joined: 13 Jan 2014 23:30
Location: Rushville, Indiana, USA
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Re: Release: error code 75 returned from Sendmail

Post by shawniverson » 22 Apr 2018 19:05

Most likely cause of this issue is how the user account is setup. Is everybody using email addresses for usernames? If not, do you have a receipient address defined for the user(s)?
Version 3.0.2.6 released! Update now to keep your eFa secure!

dwagner
Posts: 3
Joined: 20 Apr 2018 20:26

Re: Release: error code 75 returned from Sendmail

Post by dwagner » 23 Apr 2018 13:38

Both users to which the email was directed have accounts on the EFA system configured as email addresses.

dwagner
Posts: 3
Joined: 20 Apr 2018 20:26

Re: Release: error code 75 returned from Sendmail

Post by dwagner » 26 Apr 2018 19:16

Did some digging and solved the problem. After some update the sendmail command either changed or its format for use in MailScanner did:

functions.php:9796 $cmd = QUARANTINE_SENDMAIL_PATH . ' -i -f ' . MAILWATCH_FROM_ADDR . ' ' . escapeshellarg($to) . ' < ';

If MAILWATCH_FROM_ADDR is not specified, the mail is not delivered because the -f option will consume the to address. Updated my config.php in /var/www/html/mailscanner and the issue was resolved.

Justin
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Joined: 18 Sep 2014 13:00
Location: The Netherlands
Contact:

Re: Release: error code 75 returned from Sendmail

Post by Justin » 24 Jul 2018 09:43

dwagner wrote:
26 Apr 2018 19:16
Did some digging and solved the problem. After some update the sendmail command either changed or its format for use in MailScanner did:

functions.php:9796 $cmd = QUARANTINE_SENDMAIL_PATH . ' -i -f ' . MAILWATCH_FROM_ADDR . ' ' . escapeshellarg($to) . ' < ';

If MAILWATCH_FROM_ADDR is not specified, the mail is not delivered because the -f option will consume the to address. Updated my config.php in /var/www/html/mailscanner and the issue was resolved.
How do i fix this exactly? I'm facing this issues right now and need to fix it a.s.a.p since a customer needs a email-release :shock:

henk
Posts: 171
Joined: 14 Dec 2015 22:16
Location: Netherlands
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Re: Release: error code 75 returned from Sendmail

Post by henk » 24 Jul 2018 13:29

just as dwagner stated:

change to valid email adress. ( you know how to use vi editor?)

Code: Select all

vi /var/www/html/mailscanner/conf.php
and change MAILWATCH_FROM_ADDR as mentioned.

Code: Select all

// Change with a fully qualified email address
define('MAILWATCH_FROM_ADDR', 'valid_email@example.com');

Justin
Posts: 81
Joined: 18 Sep 2014 13:00
Location: The Netherlands
Contact:

Re: Release: error code 75 returned from Sendmail

Post by Justin » 24 Jul 2018 14:39

henk wrote:
24 Jul 2018 13:29
just as dwagner stated:

change to valid email adress. ( you know how to use vi editor?)

Code: Select all

vi /var/www/html/mailscanner/conf.php
and change MAILWATCH_FROM_ADDR as mentioned.

Code: Select all

// Change with a fully qualified email address
define('MAILWATCH_FROM_ADDR', 'valid_email@example.com');
Aah, i missed the ' ' in the code above. Thanks for clearing that up!
Will edit and test it

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