release bad content does not work
Posted: 16 Mar 2018 12:28
Hi all,
I'm new in this community and I hope, yoe can help me....
A while ago, i installed an eva by my customer. Basically she does what she should.
What does not work is the release ofmails with bad content (f.e. cer-Files). I go to quarantine, select the mail, put the hooks on release and click on confirm. On the next page at the bottom, in the detailed results there is nothing in it. The funktion sending via alternative mail recipient does not work also.
We also use eva with other customers, it works there. Unfortunately, I have no access to these.
I urgently need help here. I am not an eva- or linux-profi, so I would be glad about some detailed descriptions.
Thanks
EFA-3.0.2.6
I'm new in this community and I hope, yoe can help me....
A while ago, i installed an eva by my customer. Basically she does what she should.
What does not work is the release ofmails with bad content (f.e. cer-Files). I go to quarantine, select the mail, put the hooks on release and click on confirm. On the next page at the bottom, in the detailed results there is nothing in it. The funktion sending via alternative mail recipient does not work also.
We also use eva with other customers, it works there. Unfortunately, I have no access to these.
I urgently need help here. I am not an eva- or linux-profi, so I would be glad about some detailed descriptions.
Thanks
EFA-3.0.2.6