efa-project.org

Hi,

We have E.F.A. running version 3.0.2.3, and we have whitelisted certain email addresses and domains, but we noticed that even though it is whitelisted, it first comes to greylist and stays there for few minutes to few hours.

When it is finally released, and shows in Recent Messages, it is shown in Green which confirms that the email is whitelisted.

Is it possible to release the Whitelisted emails immediately instead of sending to greylist and wait. Or even if they have to go to greylist, how can it be released immediately?

Thanks.
NEXIO

The greylisting is a separate component. There's no concept of "releasing immediately" in a greylist. Although you can move the greylist entry to the whitelist immediately, it is up to the sender MTA as to when it makes another delivery attempt.

That being said, you can populate the local greylisting whitelist /etc/sqlgrey/clients_fqdn_whitelist.local with fqdns that should not be greylisted.

Then you can run this:

Hi shawniverson,

Apologies for the delayed reply.

Thanks. we did move the emails to whitelist from greylist, but all that did was add the email to whitelist, but still next email from same sender to same address goes to greylist. Previously if it was whitelisted, it did not go to greylist and showed in Recent Messages immediately. Thats where we are having trouble, since even whitelisted emails get stuck for hours and client is complaining that they do not get the email.

We also added domains from which emails should be whitelisted, but using GUI and added them in whitelist using the web based tool, but result was same.

In B/W List tab, added domain as:
@domain.com
Rest of the fields blank and selected whitelist. This added domain as whitelisted domain, and "To" as "default". Usually that had worked till few days ago, not sure what broke as only web based monitoring was done and no one went on shell.

Thanks.