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Not able to release items from quarantine

Posted: 05 Jan 2017 16:12
by webguyz
Lately started having problems when a user presses release from quarantine report the mail just gets caught in quarantine again. Also the FROM address changes to postmaster@my-domain.com. I tried whitelisting postmaster and the recipient as well as whitelisting the original sender.

What got screwed up?

Re: Not able to release items from quarantine

Posted: 13 Jan 2017 00:34
by webguyz
Turned out I did not have 127.0.0.1 enabled in one of the mailscanner settings. Found it by doing a Google search on
'Mailwatch release quarantine fails'

Re: Not able to release items from quarantine

Posted: 17 Jan 2017 12:59
by thewomble
webguyz I am having the same issue, what do I need to add 127.0.0.1 to?

Re: Not able to release items from quarantine

Posted: 19 Jan 2017 18:49
by webguyz