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SA Score triggered but shown clean
Posted: 21 Sep 2016 08:29
by denix
Hello,
example I see 14.47 SA spam score on MailWatch panel but the mail not detect as spam.

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- usermngmnt.png (10.53 KiB) Viewed 4672 times
Does anyone have an idea?
Re: SA Score triggered but shown clean
Posted: 21 Sep 2016 14:13
by shawniverson
1) Do you have per user mode turned on?
and
2) Are the recipient(s) of those mails defined in MailWatch?
Re: SA Score triggered but shown clean
Posted: 21 Sep 2016 14:37
by denix
Thanks for your reply.
1) Yes. [EFA] Per user scoring is ENABLED
Also i cannot change default spam score
2) I added domain from Transport Settings
Re: SA Score triggered but shown clean
Posted: 22 Sep 2016 05:55
by denix
I have disabled Per user scoring and its works as global scoring
Re: SA Score triggered but shown clean
Posted: 31 Dec 2016 09:00
by ovizii
It turns out if per user scoring is enabled the user must exist in Mailwatch. I wrongly assumed a per user scoring would check for a differing user score and if not present would use the global score.
Info found here:
https://github.com/E-F-A/v3/issues/265
Add an EFA-Configure option to enable this feature. Place a note that any users not in the MailWatch table will not be scanned for spam.