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2 messages from same sender, only one marked as SPAM

Posted: 10 Mar 2016 13:29
by leep75
My installation is less than a week old. I have two messages that came in at the same time. One was marked as SPAM and the other was not. Any idea why this would happen. In looking at the the Spam report totals, one message has RAZOR values that the other did not. Any ideas on this or do I need to do some tweaking somewhere?

Thanks
Aron

Re: 2 messages from same sender, only one marked as SPAM

Posted: 12 Mar 2016 14:36
by shawniverson
Do you have the spam reports for both emails? That may help shed some light on this.