Whitelist trouble
Posted: 07 Aug 2015 14:49
Hi,
The HR director for our company is unable to receive an email that I have both whitelisted the from email address as well as the "Recieved From" IP address. THe message "Report: MailScanner: Attempt to hide real filename extension (The 401k PPD VS.aaa.pdf) " along with a Red "Y" alonside the "Blocked File" and a red "Y" alongside the "Spam WHitelisted" shows up. I guess I am confused while these emails will not come through...
Thx,
Brad
The HR director for our company is unable to receive an email that I have both whitelisted the from email address as well as the "Recieved From" IP address. THe message "Report: MailScanner: Attempt to hide real filename extension (The 401k PPD VS.aaa.pdf) " along with a Red "Y" alonside the "Blocked File" and a red "Y" alongside the "Spam WHitelisted" shows up. I guess I am confused while these emails will not come through...
Thx,
Brad