Still having these problems after update to 3.0.2.0

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maxkmv
Posts: 53
Joined: 28 Apr 2015 14:40

Still having these problems after update to 3.0.2.0

Post by maxkmv »

Unfortunately my issues are still continuing after upgrade to 3.0.2.0

I am kinda getting used to them.. I mean trying to just ignore all errors and work around them, however annoying they may be, and of course I can't complain too much as EFA is a community project and I haven't paid a dime for it. So a disclaimer - I am not complaining... just saying what the issues are.

Anyway, almost every probem I had since 3.0.1.9 stayed on for me in 3.0.2.0

1) I still get the problem with "Error: unable to validate security token". When it happens: whenever I open more than 2 web browser windows with lists (e.g. when I simultaneously try to add both IP address of sending mail server in one window and domain name in another window). In which case the error occurs in both windows. The problem only doesn't happen if I do it in a sequential manner, e.g. first add IP address, then wait until the page is reloaded, then add domain name. Whenever this problem happens, I just click Back in browser and click again on Add button.

Like I say, this is not critical, but it worked fine before 3.1.9 - so I could add 10-20 domain names to white/black list in one swoop. Now I have to wait until the page with lists fully reloads, which slows me down a lot - I have around 50 thousand IP addresses/domains in blacklist/whitelist already and add around 200 of new ones each day.. Now I can add no more than 50 may be if I am patient!

2) The web interaface kicks me out / logs me off every like 3-5 mins.. Previously it could work for hours without logging me off especially if I was active in session.

3) Blacklist filter still doesn't work. How to reproduce - previously I could go and create a filter in Search and Reports section. I would choose "is Blacklisted (0>= TRUE)" and in the second drop down window I would choose "is greater than" and then press Add button - this would create a page with only blacklisted emails and I could quickly go through them all to make sure I am not blocking anything genuine. Now whenever I click Add button - nothing happens - I mean the filter is not created - the page refreshes only. Other filters seem to be OK..

4) Occasionally when the From: address is long and has characters like + or = - clicking on Add to Whitelist from Message details brings up White/Blacklists with nothing in From or To field (or both), so I have to click Back and copy/paste it... not a big problem, but previosuly it worked fine..
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shawniverson
Posts: 3783
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: Still having these problems after update to 3.0.2.0

Post by shawniverson »

1) This is a consequence of the enhanced security. Suggested workaround: use incognito/private browser tab or a different browser to force unique sessions for each.

2) This should only happen on static pages (timeout is indeed 5 minutes). Again, a consequence of the enhanced security. Leaving on status page (Recent Messages) should keep session open as it refreshes.

3) You have to enter a value in the text box. In this case, the value is "0", so you should have is Blacklisted (>0 = TRUE) is greater than 0.

4) This one is likely still a bug and I will keep working on it. If you have some sample email addresses, that would be great for additional testing.
maxkmv
Posts: 53
Joined: 28 Apr 2015 14:40

Re: Still having these problems after update to 3.0.2.0

Post by maxkmv »

Thank you for quick response! Really appreciate it!
Another question, is it possible to change logoff period somehwere in settings? From 5 mins to say 10-20 mins?

With Blacklist filter it still doesn't work as before. It works with 0 as you suggested but it won't combine this with Date.. Previously I could create one filter with today's date and another filter with Blacklisted and only see BL from this date.. But now it replaces Date - so not combinable any more.

Below are couple of examples of an email where clicking on "Add to Blacklist" from Message Details page, brings up a List where From field is empty (so I have to click Back button, and copy/paste @insightsforprofessionals.co.uk manually to insert and blacklist it).

3ea.14.+qeiskiu8g7gzro5tefufcp53jizrsu53pfeu4xe+.firstname.lastname=mydomain.co.uk@insightsforprofessionals.co.uk
(for privacy I only replaced here firstname.lastname and mydomain.co.uk where real person's name was)

bounce+9e24bb.3d0c-firstname=domainname.com@eventory.cc
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shawniverson
Posts: 3783
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
Contact:

Re: Still having these problems after update to 3.0.2.0

Post by shawniverson »

I am able to combine the date and blacklist in the same filter? So not sure about what is happening there...I added the date first and then the blacklist, not sure if order is important...

Thanks for the samples. This will help a lot!
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