SA Score triggered but shown clean

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denix
Posts: 3
Joined: 21 Sep 2016 08:17

SA Score triggered but shown clean

Post by denix »

Hello,

example I see 14.47 SA spam score on MailWatch panel but the mail not detect as spam.
mailwatch.png
mailwatch.png (8.71 KiB) Viewed 4669 times
usermngmnt.png
usermngmnt.png (10.53 KiB) Viewed 4669 times
Does anyone have an idea?
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shawniverson
Posts: 3783
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: SA Score triggered but shown clean

Post by shawniverson »

1) Do you have per user mode turned on?

and

2) Are the recipient(s) of those mails defined in MailWatch?
denix
Posts: 3
Joined: 21 Sep 2016 08:17

Re: SA Score triggered but shown clean

Post by denix »

Thanks for your reply.

1) Yes. [EFA] Per user scoring is ENABLED
Also i cannot change default spam score

2) I added domain from Transport Settings
denix
Posts: 3
Joined: 21 Sep 2016 08:17

Re: SA Score triggered but shown clean

Post by denix »

I have disabled Per user scoring and its works as global scoring
ovizii
Posts: 463
Joined: 11 May 2016 08:08

Re: SA Score triggered but shown clean

Post by ovizii »

It turns out if per user scoring is enabled the user must exist in Mailwatch. I wrongly assumed a per user scoring would check for a differing user score and if not present would use the global score.

Info found here: https://github.com/E-F-A/v3/issues/265
Add an EFA-Configure option to enable this feature. Place a note that any users not in the MailWatch table will not be scanned for spam.
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