incorrect address notification

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TFNcap
Posts: 30
Joined: 25 Apr 2020 07:17

incorrect address notification

Post by TFNcap » 14 May 2020 19:49

Hello everyone

sometimes customers misspell their email addresses
the e-mail server finds that the address is wrong and the error message returns
but
the bounced message remains in the tail of the postfix and tries to go back again and again at certain intervals
the sample tried to go 6 times in the picture but it can't go because the address is wrong
so far everything seems normal
the customer who sent this message is still not aware of the situation
customer thinks email is delivered
when I delete my message, a message should be sent to the customer telling them that this message is incorrect
If the customer does not know this, he thinks her message is gone :naughty:

I hope you will help me with a very simple solution :whistle:


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eFa-4.0.2 - ©

smyers119
Posts: 74
Joined: 29 Nov 2019 11:36

Re: incorrect address notification

Post by smyers119 » 14 May 2020 22:09

What you'll want to do is handle the address verification at the eFa level.

TFNcap
Posts: 30
Joined: 25 Apr 2020 07:17

Re: incorrect address notification

Post by TFNcap » 15 May 2020 15:28

are there any documents or topics
i have no idea what I need to do
eFa-4.0.2 - ©

smyers119
Posts: 74
Joined: 29 Nov 2019 11:36

Re: incorrect address notification

Post by smyers119 » 15 May 2020 15:50


smyers119
Posts: 74
Joined: 29 Nov 2019 11:36

Re: incorrect address notification

Post by smyers119 » 15 May 2020 15:53

eFa should have automatic recipient verification enabled on 4.+

SSH--> Menu 7 "Mail Settings" --> Menu 5

TFNcap
Posts: 30
Joined: 25 Apr 2020 07:17

Re: incorrect address notification

Post by TFNcap » 15 May 2020 18:47

sorry this didn't work
smyers119 wrote:
15 May 2020 15:53
eFa should have automatic recipient verification enabled on 4.+

SSH--> Menu 7 "Mail Settings" --> Menu 5

yes it makes sense
but there is no user in our efa
Ldap is not for me as far as i understand
smyers119 wrote:
15 May 2020 15:50
This functionality is built into postfix.
http://www.postfix.org/LOCAL_RECIPIENT_README.html


Similar topics:

viewtopic.php?f=14&t=1266&p=15096&hilit ... ist#p15096

my system is like this
I have CWP Servers, I send it to efa with postfix relay
next
EFA (Smart Host) to SMTP service server

I want to give an example
formerly CWP (relay) to XEAMS (Smart Host) to SMTP service server
I was having the same problem with Xeams
mail with incorrect address was waiting in the queue
but xeams also had 3 options
1- delete message
2- Delete the message and send the error back to the customer
3- try sending again
here I was solving the problem with option 2
but efa, webmin, postfix i couldn't find a solution
as if I did something missing
I will look for solutions for a while
If I can't find it, I think I need to go back to Xeams :cry:
eFa-4.0.2 - ©

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shawniverson
Posts: 3089
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: incorrect address notification

Post by shawniverson » 22 May 2020 13:49

If automatic recipient verification does not work for you, you want to use some means to build your own recipient list for postfix.

I know quite a few folks do this and it works fine. It is fast because postfix is aware of your recipients and can immediately reference the list.

You don't really want to respond to these messages based on the from address because that is easily spoofed and causes backscatter, and deleting them isn't good practice either.
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