3.0.2.6 problems with multiple recipients

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massimo.ferracini
Posts: 4
Joined: 06 Feb 2019 10:50

3.0.2.6 problems with multiple recipients

Post by massimo.ferracini » 06 Feb 2019 11:09

Hi,

i still see this bug in the latest version 3.0.2.6: if a mail is sent to multiple recipients of the same domain only one user (one of the recipients) can see the email in the web interface. For the other users that emai is not shown

No users can see that message into the quarantine report if it is quarantined.

Is there a way to fix this?

henk
Posts: 383
Joined: 14 Dec 2015 22:16
Location: Netherlands
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Re: 3.0.2.6 problems with multiple recipients

Post by henk » 06 Feb 2019 12:25

About the multiple recipients of the same domain, as a cc, or as multiple recipients in the to?

I just did tested recipients in the to and they show up in the recent messages a 2 separate mail entries.

I login with a admin user, so I can see all the mail for all the domain users, as the Quarantine Report also reports all the mail, for every user.
2019-02-06  Recent Messages.png
2019-02-06 Recent Messages.png (5.19 KiB) Viewed 933 times
Can you show the message detail?

massimo.ferracini
Posts: 4
Joined: 06 Feb 2019 10:50

Re: 3.0.2.6 problems with multiple recipients

Post by massimo.ferracini » 06 Feb 2019 13:39

Our sistem is an update from an older version.

I'm testing it via telnet commands with multiple "RCPT TO" commands, but using an online tool is the same (multiple to addresses)
Attaching here an exaple. The sistem does not split it into 2 rows
Attachments
smtp11.png
smtp11.png (7.47 KiB) Viewed 932 times

henk
Posts: 383
Joined: 14 Dec 2015 22:16
Location: Netherlands
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Re: 3.0.2.6 problems with multiple recipients

Post by henk » 06 Feb 2019 15:24

I'm also -still- using 3.0.2.6, also an update from an older version. ( 3.0.2.5. long time ago)
You do login with the admin user? ( userType administrator)

Can you show the message detail? (and hide the personal stuff)

Also check the /var/log/maillog as I have no idea why there is only 1 message.

massimo.ferracini
Posts: 4
Joined: 06 Feb 2019 10:50

Re: 3.0.2.6 problems with multiple recipients

Post by massimo.ferracini » 06 Feb 2019 15:46

Thanks for your reply.
yes, I'm logged is as administrator,
attaching message details.
here maillog of the message sent throug an online tool. I see only rcpt=2 but nothing more.


Feb 6 14:27:24 smtp11 postfix/smtpd[29149]: connect from ns513574.ip-192-99-9.net[192.99.9.142]
Feb 6 14:27:25 smtp11 postfix/smtpd[29149]: 46766100083: client=ns513574.ip-192-99-9.net[192.99.9.142]
Feb 6 14:27:25 smtp11 postfix/cleanup[30181]: 46766100083: hold: header Received: from SkyWeb (ns513574.ip-192-99-9.net [192.99.9.142])??by smtp11.XXXXX (Postfix) with ESMTP id 46766100083;??Wed, 6 Feb 2019 14:27:25 +0100 (CET) from ns513574.ip-192-99-9.net[192.99.9.142]; from=<mferracini@XXXXX> to=<support@XXXXX> proto=ESMTP helo=<SkyWeb>
Feb 6 14:27:25 smtp11 postfix/cleanup[30181]: 46766100083: message-id=<>
Feb 6 14:27:25 smtp11 postfix/smtpd[29149]: disconnect from ns513574.ip-192-99-9.net[192.99.9.142] ehlo=1 mail=1 rcpt=2 data=1 quit=1 commands=6
Feb 6 14:27:32 smtp11 MailScanner[3163]: Requeue: 46766100083.AAA94 to 902A5100098
Feb 6 14:27:37 smtp11 MailScanner[3163]: MailWatch: Logging message 46766100083.AAA94 to SQL
Feb 6 14:27:37 smtp11 MailScanner[30206]: MailWatch: 46766100083.AAA94: Logged to MailWatch SQL
Attachments
message_details.png
message_details.png (70.33 KiB) Viewed 928 times

henk
Posts: 383
Joined: 14 Dec 2015 22:16
Location: Netherlands
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Re: 3.0.2.6 problems with multiple recipients

Post by henk » 06 Feb 2019 16:56

My To: header shows correct info with both receip users, as does your header.

In your TO: (A:) there a 2 lines:
support@xxx
massimo.ferracini@xxxxx

In my TO: line there is only 1 email adres.

I have no clou why this happens. Maybe someone can step in?

massimo.ferracini
Posts: 4
Joined: 06 Feb 2019 10:50

Re: 3.0.2.6 problems with multiple recipients

Post by massimo.ferracini » 07 Feb 2019 15:36

Can it be a postfix configuration issue?

cdburgess75
Posts: 47
Joined: 11 Jun 2014 21:43

Re: 3.0.2.6 problems with multiple recipients

Post by cdburgess75 » 16 Mar 2019 16:11

I have noticed that the user who can see the messages in "recent messages folder" is chosen by alphabetical order.

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shawniverson
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Re: 3.0.2.6 problems with multiple recipients

Post by shawniverson » 17 Mar 2019 11:48

This is a MailWatch bug I believe that was fixed after 3.0.2.6. Time to get v4 out the door ;)
Version eFa 4.0.0 RC3 now available in testing repo. Come join us in advancing eFa!

zthephoenixz
Posts: 26
Joined: 28 May 2015 01:55

Re: 3.0.2.6 problems with multiple recipients

Post by zthephoenixz » 08 May 2019 23:14

This wasn't fixed with 3.0.2.6, I get the exact same issue.

Email comes in with 2 recipients in the To: field in my domain.
TO: user1@mydomain.com; user2@mydomain.com

But if the email is caught in the spam filter, neither user1 or user2 can see the email in the web interface OR the daily spam report, it shows up in recent messages, if you catch it or know where to look in the history.

If you do a "Search and Report" for either user1 or user 2, the email in question does NOT appear, but if you search on the sender or any other aspect of the email it shows.

What it looks like is the web interface and daily spam report checks for "If TO equals" instead of "If TO contains" so it is not picking up multiple address in the TO field.

It is a MailWatch bug in the spam report, the web interface for users that are logged in and the "Search and Reports" filter (atleast, possible more). For us we just caught with some legal documents from an arbitration that were marked as spam and send TO: multiple people in our domain and it didn't showed up in anyones filter report or web interface.

Anyone know enough about MailWatch to be able to know where to fix the filter options from equals to contains?

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