MSG Operations - Odd result when learning multiple messages

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kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

MSG Operations - Odd result when learning multiple messages

Post by kcargin »

Hello,

First time posting. This is an odd one. When I select multiple messages from the "Message Operations" screen (for example, multiple spam messages) and then click the "Learn" button, the following screen displays no error, but only shows one message processed (see attached screenshot).
SA-Learn-Only_1_message.png
SA-Learn-Only_1_message.png (18.53 KiB) Viewed 3239 times
Any ideas on what to check or what would cause this behavior?

Thanks,

- Kaleb
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shawniverson
Posts: 3644
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: MSG Operations - Odd result when learning multiple messages

Post by shawniverson »

What version of eFa are you using?
kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

Re: MSG Operations - Odd result when learning multiple messages

Post by kcargin »

MailWatch for MailScanner v1.2.3-dev running on EFA-3.0.2.3

I attempted to update, but then this issue occurred:
viewtopic.php?f=13&t=2661
TheGr8Wonder
Posts: 97
Joined: 01 Jul 2017 02:32

Re: MSG Operations - Odd result when learning multiple messages

Post by TheGr8Wonder »

Were you able to run the solution for the post you referenced, for your failed upgrade to 3.0.2.4?
kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

Re: MSG Operations - Odd result when learning multiple messages

Post by kcargin »

I actually rolled back to a checkpoint (HyperV) that was created before the upgrade to get the system back up and running.
The following commands were run in an attempt to resolve the post-upgrade issue however:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo service mysql reload

I am uncertain how to proceed at this point. Take another snapshot and attempt to upgrade again? Run option 10? Run the following commands BEFORE upgrading?:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo sed -i "/^\[mysqld\]/ a\tmpdir = /var/lib/mysql/temp" /etc/my.cnf.d/server.cnf
sudo service mysql reload
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