EFA version 4 - Recipients Not Getting Notification Emails When Files Blocked

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djshaunvt
Posts: 13
Joined: 30 Jun 2019 11:48

EFA version 4 - Recipients Not Getting Notification Emails When Files Blocked

Post by djshaunvt » 26 Mar 2021 07:18

Hi All.

Would anyone be able to assist with this issue.

I have setup file type blocking for example all ZIP files to be blocked and this works 100 %

I now need the users to be informed of the file that was blocked and to be able to send me a release txt message with ID in so that the file can be released by an admin person if safe to do so ?

Where are the notifications as the recipient of the email never gets a notification at all.

Also how am I able to release the files which have been blocked.

At my workplace we use MailScanner which I see is able to do this

Much appreciated

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