Why do some messages not get the action links at the bottom?

[danitaz]

Some messages receive links like this at the bottom. I've seen this on both HTML and plain text messages. I cannot figure out what the trigger is to have these placed on the messages.

This message has been scanned for viruses and dangerous content by
E.F.A. Project, and is believed to be clean.
Click here to report this message as spam.

I do know that almost always, when this message appears, the message is fine (I think I've had one message actually be spam). But I get dozens of spam messages that do NOT get this link, and I have to go to the portal and deal with them manually.

Is there a way to tweak things so this message will always appear (at least for awhile until we train Bayes)?

Thanks.

Danita

[shawniverson]

Are all your domains listed here?

If a domain is not listed here, it will not receive the "Click here to report this message as spam" link

EFA-Configure --> Spam Settings --> Inline Signature Rules

[danitaz]

Yes - I'm actually getting a message that just says

This message has been scanned for viruses and dangerous content by
E.F.A. Project, and is believed to be clean.

But the messages are not clean, and I'd like to add that "click here to mark as spam" message - it's not showing up for some reason.

Thanks!

Danita

[danitaz]

By the way - it almost looks like this issue you reported on the MailScanner list

http://lists.mailscanner.info/pipermail ... 01149.html

Danita

[danitaz]

Here was a message that had two signatures - one with the link and one without

--
This message has been scanned for viruses and dangerous content by
E.F.A. Project, and is believed to be clean.
Click here to report this message as spam.
--
This message has been scanned for viruses and dangerous content by
E.F.A. Project, and is believed to be clean.

[danitaz]

I just got another one with a text message, and it had

This message has been scanned for viruses and dangerous content by
E.F.A. Project, and is believed to be clean.

Click here to report this message as spam.

But there was no link to click.

[shawniverson]

Looks like we may have a bug in the CustomActions.pm.

Can you share a copy of any of these messages with faulty signatures as source complete with message header?

If so, send to shawniverson@gmail.com and I can troubleshoot.

Also, can you share with me the following settings you have in /etc/MailScanner/MailScanner.conf?

Non Spam Actions
Spam Actions
High Spam Actions
Sign Clean Messages

[danitaz]

I'll see if I still have them - however, I got frustrated and redeployed a new server, and so far it's behaving!

Danita

[danitaz]

Okay - so I think I'm understanding this a bit better now.

Bayes is set to auto-whitelist apparently (there are pros and cons to this), and it looks to me like no "whitelisted" items get the link to report a messsage as spam. I DID change the entry in Mailscanner.conf to Sign Clean Messages, but it's just saying "I think this is clean" and not putting a link to report. I think long term, this is probably a good idea, but for my testing I would like to find a way to have these reporting links happen, because in less than 24 hours of operation, and me not really tweaking anything on the new server, I've already had some spam whitelisted, and of course, without a link to have users go report it, it will just perpetuate itself. I might end up turning off auto-whitelisting. It's been about 3 years since I used SpamAssassin, so I'm going to need to refresh my memory about how all of this works. I assuming that the AWL happening here is from SA.

Spam, spam, spam, spam.

[shawniverson]

Take note that the "Sign Clean Messages" and custom(nonspam) functions are mutually exclusive.

You should have as follows for proper operation

Sign Clean Messages = No

Non Spam Actions should contain custom(nonspam)

Signature rules should have your domain(s) listed

[shawniverson]

here's the setting for the auto whitelist

/etc/MailScanner/spam.assassin.prefs.conf

Code: Select all

# The --auto-whitelist and -a options for "spamd" and "spamassassin" to
# turn on the auto-whitelist have been removed and replaced by the
# "use_auto_whitelist" configuration option which is also now turned on by
# default.

use_auto_whitelist 0

[danitaz]

Thanks Shawn! Believe it or not, years ago I even did conference presentations on SpamAssassin - heehee - but you get rusty when you don't use things for awhile. It will all come back to me!

Danita