Hi everyone. We updated to 3.0.2.6 recently and ever since we are unable to release any messages that have been flagged as spam but we are certain they are false positives.
After releasing the recent log indicates that the email was released but seconds later the email blocks it again.
Anyone have any ideas why this is happening?
I have included an example screenshot of an actual spam message that I tried to release.
Thanks
Released False-positive Quarantine Messages Getting Blocked
Re: Released False-positive Quarantine Messages Getting Blocked
whitelist your efa server so mail from postmaster@<your efa server> will bypass the checks.