how are people supposed to know they received spam?

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bbrendon
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Joined: 10 Nov 2012 00:17

how are people supposed to know they received spam?

Post by bbrendon » 10 Nov 2012 03:18

So in ESVA, it would email someone with a link to release the spam message each time a spam email was sent to them that was caught by ESVA.

How does it work in EFA/Baruwa? So far from my testing and poking around, the user has no way of knowing they received spam unless they login to the web interface. Mail flow seems to work fine and I can release messages. I can't find documentation anywhere on what the options are for the user experience.

Thanks.

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darky83
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Re: how are people supposed to know they received spam?

Post by darky83 » 14 Nov 2012 17:10

Well you already gave the answer yourself.

Through the webinterface they can see what is blocked.
The difference with ESVA is that ESVA would send a e-mail with possible spam if the spamassassin score was between 3,5 and 5 (for example)

I try to follow the same principal Barracuda and mailcleaner are using, users should not be bothered with messages if something is spam or not as this will cause annoyance to the users.

With ESVA I normally disabled this also because users tend to release messages that were in fact spam.
But because they released it the autolearning from ESVA learned that it was NOT spam so causing extra spam to come through the filter.
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darky83
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Re: how are people supposed to know they received spam?

Post by darky83 » 28 Dec 2012 08:20

I have not yet tried this but the option to notify is already build in MailScanner.

See /etc/MailScanner/Mailscanner.conf and search for the option 'notify'.

But I have no idea if this works correctly with baruwa so you could try and see if it works :)
I'll add this to the 'todo' list to make it configurable if users want it or not.

d.
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frderi
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Joined: 20 Dec 2012 12:35

Re: how are people supposed to know they received spam?

Post by frderi » 02 Apr 2013 08:49

Would be a good idea to implement it. My users use this as well.

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