missing track&trace number

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ressel
Posts: 27
Joined: 28 Nov 2014 11:59

missing track&trace number

Post by ressel »

Hello,

Every time I get a email with a track & Trace number sent from multiple companies but sent with consignor
the track&trace number is missing in email I get, but if I look at email in EFA mailwatch webui, I can see the track&trace correct.

Before I started using efa it was working.

Here you can see email parts showing up in EFA
Top of email content
efa01.PNG
efa01.PNG (16.57 KiB) Viewed 2654 times
bottom with Track&trace number
efa02.PNG
efa02.PNG (15.06 KiB) Viewed 2654 times
And this is what it looks like in email client, with missing track&trace
efa03.PNG
efa03.PNG (5.27 KiB) Viewed 2654 times
Last edited by ressel on 11 Dec 2017 12:11, edited 2 times in total.
ressel
Posts: 27
Joined: 28 Nov 2014 11:59

Re: missing track&trace number

Post by ressel »

This is source code view from thunderbird
efa04.PNG
efa04.PNG (52.56 KiB) Viewed 2653 times
User avatar
pdwalker
Posts: 1553
Joined: 18 Mar 2015 09:16

Re: missing track&trace number

Post by pdwalker »

looks like it is getting stripped out, but why?

can you also do a view source around the relevant part where the link is missing?
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