Missing email logs

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ziain
Posts: 7
Joined: 30 Sep 2017 12:44

Missing email logs

Post by ziain »

Can anyone advise on any logs that are for inbound emails that don't through? I have been sent an email from an external sender 3 times and not received it at all. I have checked the quarantine and I have checked the greylist, both in the GUI, I have also checked the postfix log and I can't find any evidence of the missing emails. The Sender is using a hotmail address but I can receive emails from other hotmail addresses.

This is my first deployment of EFA and I am so impressed with it, especially how effective it is. I have a number of other planned roll outs, but I need to be sure I will be able to trace any potential missing emails before i can roll it out.

Please help if you can.
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shawniverson
Posts: 3644
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: Missing email logs

Post by shawniverson »

All attempts are logged to /var/log/maillog

If it isn't there, the conversation never happened (the other party probably has the wrong domain in the email address).
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