We have users in our accounting department that have the own individual email accounts, but also have a shared account in Exchange. I know there must be a way to allow them to see the messages destined for the shared account also, but I can't find any documentation on it.
Can anyone give me a hint?
How do I allow a user to view messages for shared account
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kingramon0
- Posts: 27
- Joined: 28 Jun 2014 19:17
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kingramon0
- Posts: 27
- Joined: 28 Jun 2014 19:17
Re: How do I allow a user to view messages for shared account
Never mind. The Filters option on the User Management page is what does it.
I just wasn't sure if there was some query syntax that goes in there and I couldn't find anything that says "just put other email addresses in there". I also didn't realize the user has to log out and back in for the change to take effect.
I just wasn't sure if there was some query syntax that goes in there and I couldn't find anything that says "just put other email addresses in there". I also didn't realize the user has to log out and back in for the change to take effect.