MailWatch web interface issue

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cphillips
Posts: 27
Joined: 12 Nov 2016 20:16

MailWatch web interface issue

Post by cphillips »

All,

I have a weird issue with the web interface for MailWatch. It randomly drops out and won't allow users to connect to view their quarantined emails etc. I've tried restarting the mailscanner service but this hasn't made any difference.

The EFA system is still receiving email messages as normal.

Any thoughts/ideas would be appreciated as I would like to get this fixed!

Regards
Colin
cphillips
Posts: 27
Joined: 12 Nov 2016 20:16

Re: MailWatch web interface issue

Post by cphillips »

Just to update this. I am pretty certain that the issue was caused by inadequate hardware resources. I was running it on an old Xeon server with 4Gb RAM and it would grind to a halt every hour or so. This was a physical install not a VM.

I've now made use of a newer machine with more RAM and a better CPU and am running EFA on ESXi as a VM. It's working much better and is super sharp to respond. Most of all, there is no more "grinding to a halt" happening!
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darky83
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Posts: 540
Joined: 30 Sep 2012 11:03
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Re: MailWatch web interface issue

Post by darky83 »

Good to hear, spam filtering is resource intensive so yea might have been the reason :)
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