Email missing from Quarantine Reports on 4.0.4

Bugs in eFa 4
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Bluu
Posts: 2
Joined: 25 Feb 2021 18:09

Email missing from Quarantine Reports on 4.0.4

Post by Bluu » 25 Feb 2021 18:40

We came across an issue recently that others were having on 3.0.2.6 in this thread here - viewtopic.php?t=3359

When an email is quarantined going to person1@domain1.com and person2@domain.com, only 1 of the users is getting the email in their quarantine report and not the other, eg: person1@domain.com gets it in their daily report, but person2@domain.com will not.

When person2@domain.com logs into EFA, they are able to see all the emails sent to them, and find the email that was blocked and release it this way, either by searching or by scrolling through the recent messages until it is found.

Has anyone else came across this in 4.0.4? We duplicated this issue on a second EFA installation also running 4.0.4

Our issue is varying slightly from the issue on 3.0.2.6 as users can log into EFA and see it in the web interface, and 1 user gets the blocked email in their spam reports.

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shawniverson
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Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: Email missing from Quarantine Reports on 4.0.4

Post by shawniverson » 26 Feb 2021 12:18

I think this will resolve your issue. I may need to pull this into eFa as it hasn't been tagged for release yet.

https://github.com/mailwatch/MailWatch/pull/1194

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