Mail adresses shown wrong in Outlook - Reply all not possible
Posted: 20 Mar 2020 09:02
Hello,
it's me again...
We just found another problem.
I got a mail and there were several external recipients in CC.
EFA shows the following:
But Outlook shows like this:
When we click on "Reply all" there are lots of non-delivery report because these recipients are not from our domain.
It's very difficult to explain while not being able to show screenshots of the real mail adresses because of data protection...
EDIT:
This is also shown in EFA:
it's me again...
We just found another problem.
I got a mail and there were several external recipients in CC.
EFA shows the following:
Code: Select all
CC: Brix, Alexander <brix.alexander@<domain>.de>,
<last name>, <first name> <<first name>.<last name>@<domain>.de>,
<last name>, <first name> <<first name>.<last name>@<domain>.de>,
<last name>, <first name> <<first name>.<last name>@<domain>.de>,
<last name>, <first name> <<first name>.<last name>@<domain>.de>,
Code: Select all
<last name>@<ourdomain>.de; First Name <last name>.<first name>@<domain>.de [etc.]
Code: Select all
example:
Müller@<ourdomain>.de; Hans <hans.mueller@google.de>; Wagner@<ourdomain>.de; Klaus <klaus.wagner@yahoo.de>; Gable@<ourdomain>.de; Clark <clark.gable@mail.de>
When we click on "Reply all" there are lots of non-delivery report because these recipients are not from our domain.
It's very difficult to explain while not being able to show screenshots of the real mail adresses because of data protection...
EDIT:
This is also shown in EFA:
Code: Select all
Spam Report:
Score Matching Rule Description
-1.00 ALL_TRUSTED Passed through trusted hosts only via SMTP
-1.90 BAYES_00 Bayes spam probability is 0 to 1%
0.00 HTML_MESSAGE HTML included in message
0.00 SPF_FAIL SPF: sender does not match SPF record (fail)
2.51 SUSPICIOUS_RECIPS Similar addresses in recipient list
0.01 T_FILL_THIS_FORM_SHORT Fill in a short form with personal information
0.01 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors in HTML