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Mails not being delivered after "Release"

Posted: 17 Mar 2020 10:02
by alexanderbrix
Hi guys,
I have a new problem.

I received some mails today from a sender I know - but it keeps being listed as Spam (light red).
When I click on the message and choose "Release" the mail gets marked as "Released" but I don't get it.
What have I done wrong or misconfigured?

Thank you very much für any replies.

Alex

Re: Mails not being delivered after "Release"

Posted: 18 Mar 2020 09:02
by alexanderbrix
Update:
I just changed the

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define('QUARANTINE_USE_SENDMAIL', true);
in

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/var/www/html/mailscanner/conf.php
back to 'false'. Now the mails will be delivered again but as an attachment.
If it is set tu 'true' there is no mail being delivered out of the quarantine...

Re: Mails not being delivered after "Release"

Posted: 20 Mar 2020 06:47
by pdwalker
After you release a message, is there anything that shows up in your log files that could help us figure out what is happening?

Re: Mails not being delivered after "Release"

Posted: 20 Mar 2020 07:26
by alexanderbrix
I just checked the logs and I could find the following:
Mar 20 08:17:47 mail postfix/smtp[58868]: 48kFV30P2wzC9J9: to=<<myname>@<ourdomain>.de>, relay=192.168.x.x[192.168.x.x]:25, delay=0.47, delays=0.44/0.03/0/0, dsn=5.6.7, status=bounced (SMTPUTF8 is required, but was not offered by host 192.168.x.x[192.168.x.x])
Mar 20 08:17:47 mail postfix/cleanup[57995]: 48kFV33gdTz4k18: message-id=<48kFV33gdTz4k18@<maildomain>>
So I checked Google and ran the both commands:

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sudo postconf smtputf8_enable=no
sudo postfix reload
It's working again :-)

Had there been any changes in the last update regarding this?

Re: Mails not being delivered after "Release"

Posted: 20 Mar 2020 10:49
by doggy101
I have a similar isue,

postfix/smtpd[5466]: NOQUEUE: reject: RCPT from localhost.xxxx.loc[127.0.0.1]: 450 4.1.8 <no-reply@EFAmailscanner4.xxxxxxx>: Sender address rejected: Domain not found; from=<no-reply@EFAmailscanner4.xxxxxxxx> to=<emailadress> proto=ESMTP helo=<localhost>
Mar 20 11:39:49 EFAmailscanner postfix/smtpd[5466]: disconnect from localhost.xxxx.loc[127.0.0.1] ehlo=1 mail=1 rcpt=0/1 rset=1 quit=1 commands=4/5
seems that the local server is not allowed to sent out mail.

Re: Mails not being delivered after "Release"

Posted: 26 Mar 2020 07:29
by MauriceW
@doggy101 Your problem can be fixed by this: viewtopic.php?f=19&t=4178

Re: Mails not being delivered after "Release"

Posted: 13 Apr 2020 08:51
by doggy101
thanks, will have a look there