Mails not being delivered after "Release"

Bugs in eFa 4
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alexanderbrix
Posts: 35
Joined: 20 Oct 2016 06:09

Mails not being delivered after "Release"

Post by alexanderbrix »

Hi guys,
I have a new problem.

I received some mails today from a sender I know - but it keeps being listed as Spam (light red).
When I click on the message and choose "Release" the mail gets marked as "Released" but I don't get it.
What have I done wrong or misconfigured?

Thank you very much für any replies.

Alex
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alexanderbrix
Posts: 35
Joined: 20 Oct 2016 06:09

Re: Mails not being delivered after "Release"

Post by alexanderbrix »

Update:
I just changed the

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define('QUARANTINE_USE_SENDMAIL', true);
in

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/var/www/html/mailscanner/conf.php
back to 'false'. Now the mails will be delivered again but as an attachment.
If it is set tu 'true' there is no mail being delivered out of the quarantine...
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pdwalker
Posts: 1553
Joined: 18 Mar 2015 09:16

Re: Mails not being delivered after "Release"

Post by pdwalker »

After you release a message, is there anything that shows up in your log files that could help us figure out what is happening?
alexanderbrix
Posts: 35
Joined: 20 Oct 2016 06:09

Re: Mails not being delivered after "Release"

Post by alexanderbrix »

I just checked the logs and I could find the following:
Mar 20 08:17:47 mail postfix/smtp[58868]: 48kFV30P2wzC9J9: to=<<myname>@<ourdomain>.de>, relay=192.168.x.x[192.168.x.x]:25, delay=0.47, delays=0.44/0.03/0/0, dsn=5.6.7, status=bounced (SMTPUTF8 is required, but was not offered by host 192.168.x.x[192.168.x.x])
Mar 20 08:17:47 mail postfix/cleanup[57995]: 48kFV33gdTz4k18: message-id=<48kFV33gdTz4k18@<maildomain>>
So I checked Google and ran the both commands:

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sudo postconf smtputf8_enable=no
sudo postfix reload
It's working again :-)

Had there been any changes in the last update regarding this?
doggy101
Posts: 67
Joined: 21 May 2013 20:07
Location: Netherlands

Re: Mails not being delivered after "Release"

Post by doggy101 »

I have a similar isue,

postfix/smtpd[5466]: NOQUEUE: reject: RCPT from localhost.xxxx.loc[127.0.0.1]: 450 4.1.8 <no-reply@EFAmailscanner4.xxxxxxx>: Sender address rejected: Domain not found; from=<no-reply@EFAmailscanner4.xxxxxxxx> to=<emailadress> proto=ESMTP helo=<localhost>
Mar 20 11:39:49 EFAmailscanner postfix/smtpd[5466]: disconnect from localhost.xxxx.loc[127.0.0.1] ehlo=1 mail=1 rcpt=0/1 rset=1 quit=1 commands=4/5
seems that the local server is not allowed to sent out mail.
MauriceW
Posts: 13
Joined: 10 Jan 2015 10:50

Re: Mails not being delivered after "Release"

Post by MauriceW »

@doggy101 Your problem can be fixed by this: viewtopic.php?f=19&t=4178
doggy101
Posts: 67
Joined: 21 May 2013 20:07
Location: Netherlands

Re: Mails not being delivered after "Release"

Post by doggy101 »

thanks, will have a look there
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