Quarantine reports not being delivered

[colin]

When I generate a quarantine report by using /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php I get the following:

=== Generating report for admin type=A
==== Recipient e-mail address is administrator@xxxx.com
==== Building list for admin
==== Found 0 quarantined e-mails
==== Building list for xxxx.com
==== Found 2 quarantined e-mails
==== Sent e-mail to administrator@xxxx.com

But then the mail does not show up in "recent messages" and does not get delivered.

[shawniverson]

Do you have administrator on your local EFA as a local user?

I am noticing a similar problem where I have a postmaster on my EFA, but I also have a postmaster on my mail server.

I am troubleshooting this. My theory is that EFA is not queuing it out because of the presence of the local account.

[colin]

It is also doing it for another account which is not a local account. Plus my local machine domain is abc.local and not xxxx.com. Nice thought though. If it helps I have seen this on ESVA and in that case it was because I didn't have xxxx.com in the "What domains to receive mail for" or "whole domain" selected.

[colin]

Fixed! I found a typo in conf.php so it did not recognise the sending domain.
I should have looked in the mail log before logging this call. My bad.

[shawniverson]

[farmerj2000]

Fixed! I found a typo in conf.php so it did not recognise the sending domain.
I should have looked in the mail log before logging this call. My bad.

Hello,

I just implemented efa and I must say this appliance works great.

Would you mind sharing the typo in conf.php? I'm experiencing the same issue with the Daily Quarantine report.

[farmerj2000]

Do you have administrator on your local EFA as a local user?

I am noticing a similar problem where I have a postmaster on my EFA, but I also have a postmaster on my mail server.

I am troubleshooting this. My theory is that EFA is not queuing it out because of the presence of the local account.

Im having this exact issue. Did you find a solution?

[shawniverson]

Check your maillog and apache logs and look for errors.

For example... On one screen...

Code: Select all

tail -f /var/log/maillog

On another....

Code: Select all

/usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php

What do you see?

[cdburgess75]

I am having this issue too. Do you know the error in the Conf file that was referenced earlier?