When I generate a quarantine report by using /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php I get the following:
=== Generating report for admin type=A
==== Recipient e-mail address is administrator@xxxx.com
==== Building list for admin
==== Found 0 quarantined e-mails
==== Building list for xxxx.com
==== Found 2 quarantined e-mails
==== Sent e-mail to administrator@xxxx.com
But then the mail does not show up in "recent messages" and does not get delivered.
Quarantine reports not being delivered
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
Re: Quarantine reports not being delivered
Do you have administrator on your local EFA as a local user?
I am noticing a similar problem where I have a postmaster on my EFA, but I also have a postmaster on my mail server.
I am troubleshooting this. My theory is that EFA is not queuing it out because of the presence of the local account.
I am noticing a similar problem where I have a postmaster on my EFA, but I also have a postmaster on my mail server.
I am troubleshooting this. My theory is that EFA is not queuing it out because of the presence of the local account.
Re: Quarantine reports not being delivered
It is also doing it for another account which is not a local account. Plus my local machine domain is abc.local and not xxxx.com. Nice thought though. If it helps I have seen this on ESVA and in that case it was because I didn't have xxxx.com in the "What domains to receive mail for" or "whole domain" selected.
Re: Quarantine reports not being delivered
Fixed! I found a typo in conf.php so it did not recognise the sending domain.
I should have looked in the mail log before logging this call. My bad.
I should have looked in the mail log before logging this call. My bad.
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
-
- Posts: 2
- Joined: 30 Jul 2014 19:36
Re: Quarantine reports not being delivered
Hello,colin wrote:Fixed! I found a typo in conf.php so it did not recognise the sending domain.
I should have looked in the mail log before logging this call. My bad.
I just implemented efa and I must say this appliance works great.
Would you mind sharing the typo in conf.php? I'm experiencing the same issue with the Daily Quarantine report.
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- Posts: 2
- Joined: 30 Jul 2014 19:36
Re: Quarantine reports not being delivered
Im having this exact issue. Did you find a solution?shawniverson wrote:Do you have administrator on your local EFA as a local user?
I am noticing a similar problem where I have a postmaster on my EFA, but I also have a postmaster on my mail server.
I am troubleshooting this. My theory is that EFA is not queuing it out because of the presence of the local account.
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
Re: Quarantine reports not being delivered
Check your maillog and apache logs and look for errors.
For example... On one screen...
On another....
What do you see?
For example... On one screen...
Code: Select all
tail -f /var/log/maillog
Code: Select all
/usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php
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- Posts: 49
- Joined: 11 Jun 2014 21:43
Re: Quarantine reports not being delivered
I am having this issue too. Do you know the error in the Conf file that was referenced earlier?