Page 1 of 1

Admin user pw reset does not work

Posted: 11 Oct 2018 18:10
by doggy101
Hi All,

since last yum update I'm not able to login to mailscanner with my admin account.
Even resetting it on the console does not work.

does anyone have any clue?

Re: Admin user pw reset does not work

Posted: 14 Oct 2018 17:37
by doggy101
Resetting it Through webmin also not works :-(

does anyone can point me in the right direction?

Re: Admin user pw reset does not work

Posted: 14 Oct 2018 23:51
by shawniverson
??? :?:

Re: Admin user pw reset does not work

Posted: 14 Oct 2018 23:52
by shawniverson
You can try resetting it in the database...

Look in /etc/EFA-Config for the mysql root password, log into the database, and alter the users table in mailscanner (mailwatch).

Re: Admin user pw reset does not work

Posted: 01 Nov 2018 19:29
by doggy101
Hi Shawniverson,

found the root password en logged in to the SQL server, in the table "users" there's no user mailwatch to alter.

Re: Admin user pw reset does not work

Posted: 02 Nov 2018 06:47
by pdwalker
try this:

mysql
use mailscanner;
select username from users;

What do you get?