Mail with acknowledgment of receipt

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guigui25182
Posts: 1
Joined: 03 Apr 2018 19:55

Mail with acknowledgment of receipt

Post by guigui25182 »

Hello, I use eFa with a lot of pleasure and this on several sites.
However, I have just discovered that the receipt / read acknowledgments are not relayed to the Exchange mail server. At eFa email tracking I can see the notification but nothing is sent back to the sender. On the other hand if I send directly the SMTP flow on exchange the accused is well generated (request of sending to the opening of the mall). So efa seems to block.
Who should generate acknowledgments? eFa or the Exchange mail server? If the mails arrive on the exchange server with the request canceled by eFa, this poses a problem.
Do you have a solution? What should be changed / tested?
Thank you very much and sorry for the translation "google"
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