Issue with allowing spam

[escomputer]

Hi guys...I'm a newer EFA user, ex IronPort user...so I am used to like 1 spam message a year! EFA has been problem free thus far but it is whitelisting obvious spam and I am getting hundreds of CVS, Walgreens and Amazon rewards spam messages...any idea how I can reduce these?

[escomputer]

It looks as tho spamassasin is not active

[pdwalker]

Can you provide more information about your problem? Spam reports on those messages that are getting through, for example.

[escomputer]

01/10/17 12:18:32
marvin-saunders-eric=escomputerconsultants.com@air...
eric@escomputerconsultants.com
American Airlines Alert: Your rewards (#72762538) areexpiring soon- Thanks eric
13.03kB
1.32
Clean

01/10/17 11:31:35
katherine_frazier-eric=escomputerconsultants.com@s...
eric@escomputerconsultants.com
Amazon Prime: Your new rewards #59428424 are here andending this weekend - Thanks eric
18.86kB
3.71
Clean

[pdwalker]

By spam report, I mean the actual report from the message details (https://<efa>/mailscanner/detail.php) , like this:

Screen Shot 2017-10-03 at 09.43.png (199.55 KiB) Viewed 5880 times

[escomputer]

Error: unable to validate security token is all I get...I believe spam assassin is not setup??

mail.png (169.03 KiB) Viewed 5870 times

[pdwalker]

Still doesn't help.

EFA uses postfix, not procmail. I don't know why your web admin interface gives you that message.

Perhaps you can go back a few steps and tell us how you've installed and then changed your system.

[ovizii]

SA seems to be working just fine, in the screenshot I cna see a message scored with 14.33 - what did you set your SPAM limits to? My SPAM limit is 5 and high Scoring SPAM limit is 10. or did I misread that screenshot?

Did you by any chance activate the option for individual SPAM scores? If you do that SA will not filter anything unless you setup all your email users in EFA.

as @pdwalker said: we need way more details about your setup.

[pdwalker]

Ovizii, that's my screen shot, not escomputer's

[ovizii]

Duh! I need more coffee, fresh at work, only had one so far. Thanks for clarifying