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How to release mails

Posted: 11 Sep 2017 22:44
by jacg
Hi, I am new with efa.
I need to know how to release the messages.

Re: How to release mails

Posted: 12 Sep 2017 00:01
by TheGr8Wonder
Release the messages because they are stuck in quarantine?

Re: How to release mails

Posted: 12 Sep 2017 12:35
by jacg
yes

Re: How to release mails

Posted: 12 Sep 2017 12:38
by jacg
yes i want to release form the efa console
have a lot of good messages but donĀ“t now how to release them.
I installed efa last saturday I am new with it

Re: How to release mails

Posted: 12 Sep 2017 13:36
by TheGr8Wonder
A common misunderstanding is the "Quarantine" menu. By default EFA will store messages both good and bad. The quarantine view shows you all messages currently stored on EFA, both good and bad.

if you have been receiving the email marked as not-spam within your inbox, then you have nothing to worry about.

For messages marked as spam, you should receive a quarantine report that will mark only the bad messages to you, with the option to view and release those.

Re: How to release mails

Posted: 12 Sep 2017 20:18
by jacg
Thanks a lot
Greetings