Page 1 of 1

MSG Operations - Odd result when learning multiple messages

Posted: 08 Sep 2017 13:05
by kcargin
Hello,

First time posting. This is an odd one. When I select multiple messages from the "Message Operations" screen (for example, multiple spam messages) and then click the "Learn" button, the following screen displays no error, but only shows one message processed (see attached screenshot).
SA-Learn-Only_1_message.png
SA-Learn-Only_1_message.png (18.53 KiB) Viewed 3265 times
Any ideas on what to check or what would cause this behavior?

Thanks,

- Kaleb

Re: MSG Operations - Odd result when learning multiple messages

Posted: 08 Sep 2017 18:21
by shawniverson
What version of eFa are you using?

Re: MSG Operations - Odd result when learning multiple messages

Posted: 12 Sep 2017 14:17
by kcargin
MailWatch for MailScanner v1.2.3-dev running on EFA-3.0.2.3

I attempted to update, but then this issue occurred:
viewtopic.php?f=13&t=2661

Re: MSG Operations - Odd result when learning multiple messages

Posted: 13 Sep 2017 20:15
by TheGr8Wonder
Were you able to run the solution for the post you referenced, for your failed upgrade to 3.0.2.4?

Re: MSG Operations - Odd result when learning multiple messages

Posted: 05 Oct 2017 20:06
by kcargin
I actually rolled back to a checkpoint (HyperV) that was created before the upgrade to get the system back up and running.
The following commands were run in an attempt to resolve the post-upgrade issue however:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo service mysql reload

I am uncertain how to proceed at this point. Take another snapshot and attempt to upgrade again? Run option 10? Run the following commands BEFORE upgrading?:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo sed -i "/^\[mysqld\]/ a\tmpdir = /var/lib/mysql/temp" /etc/my.cnf.d/server.cnf
sudo service mysql reload