MSG Operations - Odd result when learning multiple messages

Questions and answers about how to do stuff
Post Reply
kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

MSG Operations - Odd result when learning multiple messages

Post by kcargin » 08 Sep 2017 13:05

Hello,

First time posting. This is an odd one. When I select multiple messages from the "Message Operations" screen (for example, multiple spam messages) and then click the "Learn" button, the following screen displays no error, but only shows one message processed (see attached screenshot).
SA-Learn-Only_1_message.png
SA-Learn-Only_1_message.png (18.53 KiB) Viewed 1544 times
Any ideas on what to check or what would cause this behavior?

Thanks,

- Kaleb

User avatar
shawniverson
Posts: 3087
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
Contact:

Re: MSG Operations - Odd result when learning multiple messages

Post by shawniverson » 08 Sep 2017 18:21

What version of eFa are you using?
Version eFa 4.0.2 now available!

kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

Re: MSG Operations - Odd result when learning multiple messages

Post by kcargin » 12 Sep 2017 14:17

MailWatch for MailScanner v1.2.3-dev running on EFA-3.0.2.3

I attempted to update, but then this issue occurred:
viewtopic.php?f=13&t=2661

TheGr8Wonder
Posts: 97
Joined: 01 Jul 2017 02:32

Re: MSG Operations - Odd result when learning multiple messages

Post by TheGr8Wonder » 13 Sep 2017 20:15

Were you able to run the solution for the post you referenced, for your failed upgrade to 3.0.2.4?

kcargin
Posts: 10
Joined: 08 Sep 2017 12:59

Re: MSG Operations - Odd result when learning multiple messages

Post by kcargin » 05 Oct 2017 20:06

I actually rolled back to a checkpoint (HyperV) that was created before the upgrade to get the system back up and running.
The following commands were run in an attempt to resolve the post-upgrade issue however:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo service mysql reload

I am uncertain how to proceed at this point. Take another snapshot and attempt to upgrade again? Run option 10? Run the following commands BEFORE upgrading?:
sudo mkdir /var/lib/mysql/temp
sudo chown mysql:mysql /var/lib/mysql/temp
sudo sed -i "/^\[mysqld\]/ a\tmpdir = /var/lib/mysql/temp" /etc/my.cnf.d/server.cnf
sudo service mysql reload

Post Reply