Release link in Quarantine Report
Release link in Quarantine Report
Is it possible to add a release link to the daily Quarantine Report so users can just click that link to release the message instead of having to use the View link to view it first?
I don't want users to get a "Spam Not Delivered" message for every single spam message that comes in. But if they could quickly release from the daily quarantine report, that would be very helpful.
Thanks.
I don't want users to get a "Spam Not Delivered" message for every single spam message that comes in. But if they could quickly release from the daily quarantine report, that would be very helpful.
Thanks.
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
Re: Release link in Quarantine Report
Hello,
i'we setup 2 EFA appliances, and i'm always learning on it.
Until now, our users receiced a {Spam not delivered} email for every spam, with the details about that spam (server name, message ID,...) AND a link, that make a release it of, but ALSO a ham report ...
But alot of our users did a click on it, thinking that every SPAM was not spam, without knowing that the appliance will not anymore consider that email as ... spam ...
Now, i removed that link, and our clients have to reply to that email, and we will verify if it's spam or not, and if not then we will release it.
But we have over 5.000 users ... Every Monday is a nightmare ... having to analyze every mail, release and report it ...
Is there no way to send that {Spam not delivered} email, with a "View only" link, so that if it's not a spam, they can send us a email to release it ?
With a view of a blocked email, most people can know if it is spam or not ...
About Quarantine Reports ... Is there a way to send a daily quarantine report to EVERY users that received spams ?
Thanks to let me know
i'we setup 2 EFA appliances, and i'm always learning on it.
Until now, our users receiced a {Spam not delivered} email for every spam, with the details about that spam (server name, message ID,...) AND a link, that make a release it of, but ALSO a ham report ...
But alot of our users did a click on it, thinking that every SPAM was not spam, without knowing that the appliance will not anymore consider that email as ... spam ...
Now, i removed that link, and our clients have to reply to that email, and we will verify if it's spam or not, and if not then we will release it.
But we have over 5.000 users ... Every Monday is a nightmare ... having to analyze every mail, release and report it ...
Is there no way to send that {Spam not delivered} email, with a "View only" link, so that if it's not a spam, they can send us a email to release it ?
With a view of a blocked email, most people can know if it is spam or not ...
About Quarantine Reports ... Is there a way to send a daily quarantine report to EVERY users that received spams ?
Thanks to let me know
always fighting spams ...
Re: Release link in Quarantine Report
I don't know how different efa is from the standard mailwatch version (I was going to migrate over to efa from my mailscanner / mailwatch setup, but the installer seems to be broken, and I can't be bothered to try and work around it).
I've successfully (and fairly easily) modified the mailwatch daily quarantine report to provide a "Release" link along side the view link.
This is a single click operation, with no login required, much like you get with commercial filtering systems.
The basic workflow is as follows:
Store a Unique id and the mail id for each email in the report in the database.
Release button links to a new script, which basically checks that the unique id and message id match what's stored in the database, and if so mail is released, and the entry is removed from the table.
Simple but effective.
If anyone want's the diff files with the changes (from the standard mailwatch version) I'm happy to provide them.
Next on the list of mods is to automatically add users to the daily quarantine reports (in the same way that a lot of the commercial systems do).
I've successfully (and fairly easily) modified the mailwatch daily quarantine report to provide a "Release" link along side the view link.
This is a single click operation, with no login required, much like you get with commercial filtering systems.
The basic workflow is as follows:
Store a Unique id and the mail id for each email in the report in the database.
Release button links to a new script, which basically checks that the unique id and message id match what's stored in the database, and if so mail is released, and the entry is removed from the table.
Simple but effective.
If anyone want's the diff files with the changes (from the standard mailwatch version) I'm happy to provide them.
Next on the list of mods is to automatically add users to the daily quarantine reports (in the same way that a lot of the commercial systems do).
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
Re: Release link in Quarantine Report
Please do share
This could be a huge win for everybody, and I'd be happy to review for inclusion.
This could be a huge win for everybody, and I'd be happy to review for inclusion.
Re: Release link in Quarantine Report
Hi,
Changes are here: https://github.com/asuweb/Mailwatch-1.2.0-asuantispam
Notably, the following files:
mailscanner/auto-release.php
tools/Cron_jobs/quarantine_maint.php
tools/Cron_jobs/quarantine_report.php
Next on the list is automatic user quarantine activation.
Cheers,
Changes are here: https://github.com/asuweb/Mailwatch-1.2.0-asuantispam
Notably, the following files:
mailscanner/auto-release.php
tools/Cron_jobs/quarantine_maint.php
tools/Cron_jobs/quarantine_report.php
Next on the list is automatic user quarantine activation.
Cheers,
-
- Posts: 23
- Joined: 25 Nov 2015 16:31
Re: Release link in Quarantine Report
Has anybody tried this and got it working?
- shawniverson
- Posts: 3649
- Joined: 13 Jan 2014 23:30
- Location: Indianapolis, Indiana USA
- Contact:
Re: Release link in Quarantine Report
Going to try it out...
Re: Release link in Quarantine Report
@anti-spam:
How did you remove the release-link from the "Spam not delivered"-mails?
I want the users being notified about blocked mails, but do not want to give them the possibility to release these mails.
Thanks!
How did you remove the release-link from the "Spam not delivered"-mails?
I want the users being notified about blocked mails, but do not want to give them the possibility to release these mails.
Thanks!
Re: Release link in Quarantine Report
Alright, I found a possibility to notify users about Spam and High Score Spam mails (MailScanner.conf).
Unfortunately I did not found a possibility for virus mails, does someone know how I can achieve that?
Unfortunately I did not found a possibility for virus mails, does someone know how I can achieve that?
-
- Posts: 7
- Joined: 17 Dec 2016 22:03
Re: Release link in Quarantine Report
Hello anti-spam,anti-spam wrote: Until now, our users receiced a {Spam not delivered} email for every spam, with the details about that spam (server name, message ID,...) AND a link, that make a release it of, but ALSO a ham report ...
But alot of our users did a click on it, thinking that every SPAM was not spam, without knowing that the appliance will not anymore consider that email as ... spam ...
How do you do that? I already notify with the {Spam not delivered} message but I haven't found how add a link to release the original message, is this an custom script or just adding a link with the release path on the message?
Hope you can share. Thank you.