Admin user pw reset does not work

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doggy101
Posts: 39
Joined: 21 May 2013 20:07

Admin user pw reset does not work

Post by doggy101 » 11 Oct 2018 18:10

Hi All,

since last yum update I'm not able to login to mailscanner with my admin account.
Even resetting it on the console does not work.

does anyone have any clue?

doggy101
Posts: 39
Joined: 21 May 2013 20:07

Re: Admin user pw reset does not work

Post by doggy101 » 14 Oct 2018 17:37

Resetting it Through webmin also not works :-(

does anyone can point me in the right direction?

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shawniverson
Posts: 2611
Joined: 13 Jan 2014 23:30
Location: Rushville, Indiana, USA
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Re: Admin user pw reset does not work

Post by shawniverson » 14 Oct 2018 23:51

??? :?:
Version 3.0.2.6 released! Update now to keep your eFa secure!

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shawniverson
Posts: 2611
Joined: 13 Jan 2014 23:30
Location: Rushville, Indiana, USA
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Re: Admin user pw reset does not work

Post by shawniverson » 14 Oct 2018 23:52

You can try resetting it in the database...

Look in /etc/EFA-Config for the mysql root password, log into the database, and alter the users table in mailscanner (mailwatch).
Version 3.0.2.6 released! Update now to keep your eFa secure!

doggy101
Posts: 39
Joined: 21 May 2013 20:07

Re: Admin user pw reset does not work

Post by doggy101 » 01 Nov 2018 19:29

Hi Shawniverson,

found the root password en logged in to the SQL server, in the table "users" there's no user mailwatch to alter.

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pdwalker
Posts: 1135
Joined: 18 Mar 2015 09:16

Re: Admin user pw reset does not work

Post by pdwalker » 02 Nov 2018 06:47

try this:

mysql
use mailscanner;
select username from users;

What do you get?

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