Some mails do not get delivered

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Mr. Happy
Posts: 51
Joined: 03 Jan 2014 17:07

Some mails do not get delivered

Post by Mr. Happy »

Installed and configured everything and seems to be working fine for a few weeks.
However, yesterday I discovered random mail getting logged in the database but not in 'Recent Messages' in MailWatch.
The maillog doesn't show the mails at all and there is also no release link nor is it possible to read the mail online (the url with the path is not visible).

Like I said it doesn't occur with any mail, just some....
Where can I start searching/looking to find out what is happening??
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shawniverson
Posts: 3644
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: Some mails do not get delivered

Post by shawniverson »

Was it a virus infected email? I know those won't get stored on the system by default...
Mr. Happy
Posts: 51
Joined: 03 Jan 2014 17:07

Re: Some mails do not get delivered

Post by Mr. Happy »

No, mail was clean also not marked as spam....
It's odd, 'cause when I open a telnet to port 25 and try to send a test mail it immediately shows up in my maillog.
These other mails don't, only in mysql... :?
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shawniverson
Posts: 3644
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
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Re: Some mails do not get delivered

Post by shawniverson »

Can you share any details of the message in MailWatch or a screenshot? (feel free to strip out watermark or other identifying or sensititive info)
Mr. Happy
Posts: 51
Joined: 03 Jan 2014 17:07

Re: Some mails do not get delivered

Post by Mr. Happy »

This is all I can find....
Yesterday subscribed to their newsletter with a different emailaddress and that one gets delivered... :?
Attachments
email details part 1
email details part 1
2014-04-19 13.40-002.png (36.24 KiB) Viewed 6403 times
email details part 2
email details part 2
2014-04-19 13.39-001.png (107.08 KiB) Viewed 6403 times
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shawniverson
Posts: 3644
Joined: 13 Jan 2014 23:30
Location: Indianapolis, Indiana USA
Contact:

Re: Some mails do not get delivered

Post by shawniverson »

I wonder why the matching rule "not cached" is being triggered on this mail?
Mr. Happy
Posts: 51
Joined: 03 Jan 2014 17:07

Re: Some mails do not get delivered

Post by Mr. Happy »

is there a way to disable this rule so everything gets cached??
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