mark message as spam doesn't work
Posted: 02 Mar 2018 13:29
Hello my friends.
I trying to use the link in the signature in each scanned mail to mark some of them as spam, when I click on the link there is no problem the EFA shows the message:
"We are committed to delivering the best protection possible against undesirable email content including spam and viruses. The simple action of reporting this message as spam helps us achieve this by treating similar messages with greater suspicion in future.
Please continue to report any messages which you believe to be spam in this way.
Although you will not receive any further update about this spam message, the anti-spam system has already been automatically updated to treat similar messages with more suspicion in future. This will reduce the likelihood of you or others receiving them again.
Reporting this message will not automatically block all messages from this sender - if you want to do this you should add the sender to your blacklist.
If the message you just reported is from a mailing list you subscribed to, please unsubscribe from the mailing list rather than report the messages as spam (reporting mailing list messages as spam will have a negative effect on people who want to receive these messages).
Please see the user guide or contact your email administrator for further instructions."
but the spam keep comming and I can't find any changes on the EFA after mark an email as spam, the only thing I found is in the apache log
==> httpd/ssl_error_log <==
[Fri Mar 02 10:18:34 2018] [error] [client 10.8.0.42] [Fri Mar 2 10:18:34 2018] learn-msg.cgi: illegal netmask: 255.255.255.0
[Fri Mar 02 10:18:34 2018] [error] [client 10.8.0.42] [Fri Mar 2 10:18:34 2018] learn-msg.cgi: at /var/www/cgi-bin/learn-msg.cgi line 67
I tried with several netmasks, the error is always the same.
the trusted networks are correct and the domains too.
any idea why is this not working?
thank you very much.
I trying to use the link in the signature in each scanned mail to mark some of them as spam, when I click on the link there is no problem the EFA shows the message:
"We are committed to delivering the best protection possible against undesirable email content including spam and viruses. The simple action of reporting this message as spam helps us achieve this by treating similar messages with greater suspicion in future.
Please continue to report any messages which you believe to be spam in this way.
Although you will not receive any further update about this spam message, the anti-spam system has already been automatically updated to treat similar messages with more suspicion in future. This will reduce the likelihood of you or others receiving them again.
Reporting this message will not automatically block all messages from this sender - if you want to do this you should add the sender to your blacklist.
If the message you just reported is from a mailing list you subscribed to, please unsubscribe from the mailing list rather than report the messages as spam (reporting mailing list messages as spam will have a negative effect on people who want to receive these messages).
Please see the user guide or contact your email administrator for further instructions."
but the spam keep comming and I can't find any changes on the EFA after mark an email as spam, the only thing I found is in the apache log
==> httpd/ssl_error_log <==
[Fri Mar 02 10:18:34 2018] [error] [client 10.8.0.42] [Fri Mar 2 10:18:34 2018] learn-msg.cgi: illegal netmask: 255.255.255.0
[Fri Mar 02 10:18:34 2018] [error] [client 10.8.0.42] [Fri Mar 2 10:18:34 2018] learn-msg.cgi: at /var/www/cgi-bin/learn-msg.cgi line 67
I tried with several netmasks, the error is always the same.
the trusted networks are correct and the domains too.
any idea why is this not working?
thank you very much.