Double spam report EFA 3.0.2.4

Report bugs and workarounds
Post Reply
largo
Posts: 22
Joined: 15 Nov 2016 08:49

Double spam report EFA 3.0.2.4

Post by largo » 14 Sep 2017 18:17

Hi
I have one user that get 2 spam report ewery day.
I havent fond a way fix that.
Any suggestions?
/Largo

xenos1983
Posts: 6
Joined: 14 Feb 2017 08:30

Re: Double spam report EFA 3.0.2.4

Post by xenos1983 » 15 Sep 2017 13:41

Is it possible that you have set a filter for that user with the same mail/domain as his username?
In this case you will receive 2 reports.

largo
Posts: 22
Joined: 15 Nov 2016 08:49

Re: Double spam report EFA 3.0.2.4

Post by largo » 15 Sep 2017 18:32

Thanks for your answer but thats not the situation.
/Largo

budy
Posts: 74
Joined: 10 Sep 2017 07:33

Re: Double spam report EFA 3.0.2.4

Post by budy » 20 Sep 2017 17:41

Well… I had this issue as well. It turned out, that I had entered my user manually into the user database for testing that spam report feature. That worked very well and I went forth to setup the AD binding. After that had been successfully been done and i verified my AD account, I received a double report each following night.

I chose to remove my user account from the user database manually and as if since, I am only receiving one report per day. Maybe worth checking…

Cheers,
budy

Post Reply