Release e-mail

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BliXem
Posts: 80
Joined: 27 Mar 2017 19:17

Release e-mail

Post by BliXem »

Hello,

I've received a e-mail which is seen as spam. When i'm clicking on 'release' and then submit nothing happens. I don't get the e-mail.

31/03/17 16:37:47 postmaster@domain.tld -> helpdesk@domain.com Re: srv 51.5kB 0.00 Whitelisted

Can I see why it isn't send to my e-mail address?
xenos1983
Posts: 6
Joined: 14 Feb 2017 08:30

Re: Release e-mail

Post by xenos1983 »

I can acknowledge that:

When I try to SA learn or release a message in detail.php, nothing happens when I press the Submit button.
The same page is shown but no information text if the action was successful.
The message is also not released.

The actions are working in rep_message_ops.php under Reports --> Message Actions

This worked before the upgrade to 3.0.1.9.
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shawniverson
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Re: Release e-mail

Post by shawniverson »

1) Have you cleared browser cache since upgrading?

2) Do you see any error messages in /var/log/httpd ?
ajmind
Posts: 55
Joined: 28 Mar 2017 15:26
Location: Eltville, Germany

Re: Release e-mail

Post by ajmind »

I could also confirm this issue in my setup (from scratch as mentioned on the wiki, VM on XenServer 6.5), if I switch to my language 'de'.

As long as I stay on 'en' I get also a feedback about the taken action.

Code: Select all

/var/www/html/mailscanner/conf.php:

// Define language (de, en, fr, it, nl, pt_br);
define('LANG', 'en');
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shawniverson
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Re: Release e-mail

Post by shawniverson »

Issue is fixed in MailWatch, pulling in to 3.0.2.0 update (coming out shortly)
BliXem
Posts: 80
Joined: 27 Mar 2017 19:17

Re: Release e-mail

Post by BliXem »

Relase e-mail is still not working. Will this work with kerio connect (Exchange)?
Updated to 3.0.2.1. But still nothing. Also no errors in httpd error log. Used two different email addresses.

Edit, this e-mails I receive:

11/04/17 18:41:31 root@mailaddress helpdesk@mailaddress EFA Monitor ALERT 769B 0.00 Whitelisted
11/04/17 18:41:31 root@mailaddress helpdesk@mailaddress EFA Monitor ALERT 771B 0.00 Whitelisted
11/04/17 18:41:31 root@mailaddress helpdesk@mailaddress EFA Monitor ALERT 772B 0.00 Whitelisted
11/04/17 18:41:31 root@mailaddress helpdesk@mailaddress EFA Monitor ALERT 774B 0.00 Whitelisted

But release e-mails which are send:

11/04/17 18:50:56 postmaster@domain.tld hjalmar@mailaddress domain.com expiration 54.04kB 0.00 Whitelisted
11/04/17 18:49:56 postmaster@domain.tld helpdesk@mailaddress domain.com expiration 54.04kB 0.00 Whitelisted

Not. Can I change postmaster@domain.tld somehow?
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shawniverson
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Re: Release e-mail

Post by shawniverson »

When you release the mail, what do you see in /var/log/maillog?
BliXem
Posts: 80
Joined: 27 Mar 2017 19:17

Re: Release e-mail

Post by BliXem »

Result Messages: Release: message released to mailaddress.
But in /var/log/maillog nothing about the release.
BliXem
Posts: 80
Joined: 27 Mar 2017 19:17

Re: Release e-mail

Post by BliXem »

I did click on "release the e-mail" and now I see something in the maillog:

Code: Select all

Apr 12 13:02:58 mailscanner postfix/cleanup[12767]: CB1A83F264: hold: header Received: from mail-wm0-f53.google.com (mail-wm0-f53.google.com [74.125.82.53])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) ??(No client certificate requested)??by mailscann from mail-wm0-f53.google.com[74.125.82.53]; from=<pieter@.nl> to=<helpdesk@.nl> proto=ESMTP helo=<mail-wm0-f53.google.com>
Apr 12 13:02:58 mailscanner postfix/cleanup[12767]: CB1A83F264: message-id=<CAL0ZzqNJqr4az5A3462jdFuKMprG3DsgH-tQkgOcLrXLHWJXhA@mail.gmail.com>
Apr 12 13:02:58 mailscanner postfix/smtpd[12765]: disconnect from mail-wm0-f53.google.com[74.125.82.53] ehlo=2 starttls=1 mail=1 rcpt=1 data=1 quit=1 commands=7
Apr 12 13:03:00 mailscanner MailScanner[4812]: New Batch: Scanning 1 messages, 11326 bytes
Apr 12 13:03:00 mailscanner MailScanner[4812]: Virus and Content Scanning: Starting
Apr 12 13:03:01 mailscanner MailScanner[4812]: <A> tag found in message CB1A83F264.A460B from pieter@.nl
Apr 12 13:03:01 mailscanner MailScanner[4812]: HTML Img tag found in message CB1A83F264.A460B from pieter@.nl
Apr 12 13:03:01 mailscanner MailScanner[4812]: Spam Checks: Starting
Apr 12 13:03:01 mailscanner MailScanner[4812]: Expired 3 records from the SpamAssassin cache
Apr 12 13:03:03 mailscanner MailScanner[4812]: Message CB1A83F264.A460B from 74.125.82.53 (pieter@.nl) to .nl is spam, SpamAssassin (not cached, score=7.481, required 4, DKIM_SIGNED 0.10, DKIM_VALID -0.10, DKIM _VALID_AU -0.10, HTML_MESSAGE 0.00, KAM_STOCKTIP 7.10, RCVD_IN_DNSWL_NONE -0.00, RCVD_IN_MSPIKE_H3 -0.01, RCVD_IN_MSPIKE_WL -0.01, RCVD_IN_SORBS_SPAM 0.50)
Apr 12 13:03:03 mailscanner MailScanner[4812]: Spam Checks: Found 1 spam messages
Apr 12 13:03:03 mailscanner MailScanner[4812]: Spam Actions: message CB1A83F264.A460B actions are store
Apr 12 13:03:03 mailscanner MailScanner[4812]: Deleted 1 messages from processing-database
Apr 12 13:03:03 mailscanner MailScanner[4812]: MailWatch: Logging message CB1A83F264.A460B to SQL
Apr 12 13:04:17 mailscanner postfix/pickup[12555]: B17933F2A1: uid=48 from=<postmaster@domain.tld>
Apr 12 13:04:17 mailscanner postfix/cleanup[12767]: B17933F2A1: hold: header Received: by mailscanner..nl (Postfix, from userid 48)??id B17933F2A1; Wed, 12 Apr 2017 13:04:17 +0200 (CEST) from local; from=<postmaster@domain.t ld> to=<helpdesk@.nl>
Apr 12 13:04:17 mailscanner postfix/cleanup[12767]: B17933F2A1: message-id=<CAL0ZzqNJqr4az5A3462jdFuKMprG3DsgH-tQkgOcLrXLHWJXhA@mail.gmail.com>
Apr 12 13:04:21 mailscanner MailScanner[4799]: New Batch: Scanning 1 messages, 10996 bytes
Apr 12 13:04:22 mailscanner MailScanner[4799]: Virus and Content Scanning: Starting
Apr 12 13:04:22 mailscanner MailScanner[4799]: Spam Checks: Starting
Apr 12 13:04:22 mailscanner MailScanner[4799]: Message B17933F2A1.AD137 from 127.0.0.1 (postmaster@domain.tld) is whitelisted
Apr 12 13:04:22 mailscanner MailScanner[4799]: Requeue: B17933F2A1.AD137 to 6F2623F264
Apr 12 13:04:22 mailscanner MailScanner[4799]: Uninfected: Delivered 1 messages
Apr 12 13:04:22 mailscanner postfix/qmgr[2290]: 6F2623F264: from=<postmaster@domain.tld>, size=10721, nrcpt=1 (queue active)
Apr 12 13:04:22 mailscanner MailScanner[4799]: Deleted 1 messages from processing-database
Apr 12 13:04:22 mailscanner MailScanner[4799]: MailWatch: Logging message B17933F2A1.AD137 to SQL
Apr 12 13:04:22 mailscanner postfix/smtp[13173]: 6F2623F264: to=<helpdesk@.nl>, relay=185.12.13.61[185.12.13.61]:25, delay=4.9, delays=4.8/0.03/0.05/0.01, dsn=5.1.8, status=bounced (host 185.12.13.61[185.12.13.61] said: 553  5.1.8 Sender address <postmaster@domain.tld> domain does not exist (in reply to MAIL FROM command))
Apr 12 13:04:22 mailscanner postfix/cleanup[12767]: 986073F2C2: message-id=<20170412110422.986073F2C2@mailscanner..nl>
Apr 12 13:04:22 mailscanner postfix/qmgr[2290]: 986073F2C2: from=<>, size=13083, nrcpt=1 (queue active)
Apr 12 13:04:22 mailscanner postfix/bounce[13174]: 6F2623F264: sender non-delivery notification: 986073F2C2
Apr 12 13:04:22 mailscanner postfix/qmgr[2290]: 6F2623F264: removed
[b]Apr 12 13:04:22 mailscanner postfix/smtp[13173]: 986073F2C2: to=<postmaster@domain.tld>, relay=none, delay=0.02, delays=0.01/0/0.01/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=domain. tld type=A: Host not found)[/b]
Apr 12 13:04:22 mailscanner postfix/qmgr[2290]: 986073F2C2: removed
Woger
Posts: 67
Joined: 15 Mar 2017 10:54

Re: Release e-mail

Post by Woger »

On mailwatch site it says:
Changelog

Fixes

Regression in SA Learning and Releasing not working in detail page

Fir latest version (1.2.2) but EFA is using 1.2.3dev . Is it possible that fixes from the stable version are not included in the development version?
Why is EFA using a dev version btw.?
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shawniverson
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Re: Release e-mail

Post by shawniverson »

BliXem wrote: 12 Apr 2017 11:06 I did click on "release the e-mail" and now I see something in the maillog:
Your host is rejecting the mails being released, based on the sender address.

Code: Select all

05/0.01, dsn=5.1.8, status=bounced (host 185.12.13.61[185.12.13.61] said: 553  5.1.8 Sender address <postmaster@domain.tld> domain does not exist (in reply to MAIL FROM command))
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shawniverson
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Re: Release e-mail

Post by shawniverson »

Woger wrote: 12 Apr 2017 11:56 Fir latest version (1.2.2) but EFA is using 1.2.3dev . Is it possible that fixes from the stable version are not included in the development version?
Why is EFA using a dev version btw.?
eFa is using the dev version because the 1.2.2 release has some rather large issues discovered after release. Both MailWatch and eFa are working to stabilize the code base after releasing the security fixes, necessitating the use of the development branch to quickly fix problems as they arise.
BliXem
Posts: 80
Joined: 27 Mar 2017 19:17

Re: Release e-mail

Post by BliXem »

shawniverson wrote: 12 Apr 2017 14:16
BliXem wrote: 12 Apr 2017 11:06 I did click on "release the e-mail" and now I see something in the maillog:
Your host is rejecting the mails being released, based on the sender address.

Code: Select all

05/0.01, dsn=5.1.8, status=bounced (host 185.12.13.61[185.12.13.61] said: 553  5.1.8 Sender address <postmaster@domain.tld> domain does not exist (in reply to MAIL FROM command))
Yes, I know. But can I not change the address "postmaster@domain.tld" to something else?
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shawniverson
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Re: Release e-mail

Post by shawniverson »

Yeah, you should be able to in /var/www/html/mailscanner/conf.php
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