No Quarantine Email Alert

[sharktech]

Afternoon

Just noticed all my users arent getting the alert emails for each email blocked anymore.

tried searching the forum but it kept erroring saying Quarantine report was to common a word grr

any chance someone can point me in the right direction

Thanks

[shawniverson]

What is your Spam Actions = line show in /etc/MailScanner/MailScanner.conf ?

[sharktech]

Spam Actions = store custom(spam)

in the customFunctions dir i have

CustomAction.pm
GenericSpamScanner.pm
MailWatch.pm
MyExample.pm
Ruleset-from-Function.pm
SQLBlackWhiteList.pm
SQLSpamSettings.pm
ZMRouterDirHash.pm

Thanks

[sharktech]

this is my customaction file

had to change the file extension as the forum wont allow me to upload txt files or pm files

[shawniverson]

Have you checked /var/log/maillog to see if postfix is trying to send any notifications? (Maybe they are failing for some reason...)

[sharktech]

Shawn

Think i found it

Message A1A2FE004C.AEC25 from 81.92.112.218 (abi@com.planet4deal.co.uk) to domain.co.uk is spam, SpamAssassin (not cached, score=8.23, required 7, BAYES_50 0.80, DKIM_SIGNED 0.10, DKIM_VALID -0.10, DKIM_VALID_AU -0.10, HTML_IMAGE_RATIO_08 0.00, HTML_MESSAGE 0.00, KAM_BODY_URIBL_PCCC 5.00, KAM_COUK 1.10, RCVD_IN_BRBL_LASTEXT 1.45, RCVD_IN_MSPIKE_H4 -0.01, RCVD_IN_MSPIKE_WL -0.01, SPF_HELO_PASS -0.00, SPF_PASS -0.00, URIBL_BLOCKED 0.00)
Spam Actions: message A1A2FE004C.AEC25 actions are store
Logging message A1A2FE004C.AEC25 to SQL
A1A2FE004C.AEC25: Logged to MailWatch SQL

Thats the only lines for that message

[shawniverson]

Odd, the entry you have here says the only action is "store"

What does your "high spam actions" setting in /etc/MailScanner/MailScanner.conf also say?

[sharktech]

you mean

High Scoring Spam Actions = store

Thanks

[shawniverson]

Based on your log entry, the "High Scoring Spam Actions" setting, and the fact that the spam score was greater than 7, I would expect you not to get an alert. High spam is set to store only.