"Unknown" Reason in Message Quarantine Report

[b19wll]

No reduction in the number of "Unkowns"

[shawniverson]

Want to help me test an enhancement to quarantine_report.php?

May clear up your issue if it works.

[b19wll]

yes

lets test away

[shawniverson]

I'll get a copy of the quarantine_report.php file ready for you to try with instructions.

[b19wll]

ok, standing by

[shawniverson]

Been away for a few days....back to working on this

[b19wll]

Cheers

[shawniverson]

Field test instructions:

Code: Select all

cd ~
sudo mv /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php.orig
wget https://dl.efa-project.org/build/3.0.1.0-devel/quarantine_report.php.tar.gz
tar xzvf quarantine_report.php.tar.gz
sudo mv quarantine_report.php /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php
sudo chmod 755 /usr/local/bin/mailwatch/tools/Cron_jobs/quarantine_report.php

Run this as root or edit conf.php and add manually

Code: Select all

echo "" >> /var/www/html/mailscanner/conf.php
echo "// Hide Unknown and Clean Emails" >> /var/www/html/mailscanner/conf.php
echo 'define("HIDE_CLEAN_UNKNOWN", true);' >> /var/www/html/mailscanner/conf.php

[crazy4leet]

This worked perfectly for me.

Restarted the MailScanner service and ran the report cron job - now all the unknowns are hidden.

It appears this is normal...believe it or not, when non-spam is included in the quarantine report.

Recommended fix. You probably don't want non-spam in your reports anyway...

To exclude non-spam from the quarantine report:

/var/www/html/mailscanner/conf.php

Code: Select all

// Hide Non Spam from quarantine reports
define('HIDE_NON_SPAM', true);

[shareonline]

Hi
On all my reports (standard out of the box settings) the reason on all mails are always UNKNOWN. It seems there is an error some where..

When i define Hide_Unknown true, no reports go out.. When everything is set to unknown the report settings is pretty useless because it will be all or nothing

Any help would be appriciated..

[shawniverson]

Hi
On all my reports (standard out of the box settings) the reason on all mails are always UNKNOWN. It seems there is an error some where..

When i define Hide_Unknown true, no reports go out.. When everything is set to unknown the report settings is pretty useless because it will be all or nothing

Any help would be appriciated..

Are you on 3.0.1.5?