Search found 3 matches

by vanree-josh
03 Jun 2014 03:05
Forum: How-to
Topic: Releasing from the quaratine email
Replies: 21
Views: 12158

Re: Releasing from the quaratine email

Was a solution ever found for this?
Our customers are sick of the per message emails & would like to use the Quarantine emails instead, but this makes them pretty much unusable.

Josh
by vanree-josh
18 Mar 2014 05:44
Forum: 3.x Bugs
Topic: Whitelist isn't working
Replies: 14
Views: 12203

Re: Whitelist isn't working

We seem to also have an issue with whitelisting & blacklisting.
We have several entries in both, some full email, some domain only, but it doesn't seem to have any effect.

Regards,
Josh
by vanree-josh
18 Mar 2014 00:19
Forum: 3.x Bugs
Topic: Cannot release messages from Spam Not Delivered Email
Replies: 19
Views: 35460

Cannot release messages from Spam Not Delivered Email

Hello,

Came in this morning to find that our EFA box automatically updated itself overnight.
Since then, users are unable to release messages from quarantine, it looks like the release link is missing the token.
Any idea how we can fix this?

Regards,
Josh